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University of Nevada, Reno

Public university in Reno, NV

Manager – IT Infrastructure Operations

System AdministrationConfirmed live in the last 24 hours
Full-timeReno, NV, USA

About the Job

Requirements

  • A Bachelor's degree and five years of related professional work experience, or a Master's degree and three years of related professional work experience.
  • Progressively responsible experience in an enterprise, higher education, or similarly complex IT environment, including leadership of technical staff, IT infrastructure operations, and service delivery.
  • Technical familiarity with enterprise infrastructure sufficient to evaluate recommendations, manage risk, and guide operational and strategic decisions.

Responsibilities

  • Act as a trusted advisor, key knowledge specialist, and liaison, supplying advanced-level IT expertise.
  • Lead technical projects and perform technical planning for server administration and unified communications.
  • Supervise server and system administrators and IT technicians.
  • Evaluate and improve IT infrastructure to align with campus needs.
  • Develop policies in line with university goals, best practices, and regulatory standards.
  • Oversee the Unified Communications and IT Operations groups, which manage OIT datacenters and enterprise hardware and software for core campus IT services, including virtual servers, file services (physical and cloud), Microsoft 365, email, Voice over Internet Protocol (VOIP), and data backup services.

Desired Qualifications

  • Experience leading technical teams and managing enterprise infrastructure and unified communications platforms.
  • Experience improving service reliability; directing incident response and disaster recovery; and managing technology roadmaps, budgets, projects, and vendors.
  • Broad infrastructure knowledge and success aligning IT services with institutional priorities.

About the Company

University of Nevada, Reno

Public university in Reno, NV

University of Nevada, Reno is a public land-grant research university in Reno, Nevada. It offers undergraduate, graduate, medical, and professional education alongside statewide research and outreach.

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