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Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Field Service Supervisor

Field ServiceConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering is required; Electrical, Electronics, or Instrumentation is preferred.
  • Seven to ten years of experience is required.
  • Building automation industry experience is preferred.
  • Strong domain knowledge of building automation systems is required.
  • Proven leadership and people-management capabilities are required.
  • Sound financial acumen and P&L ownership experience are required.
  • A customer-centric approach and strong communication skills are required.
  • Project execution and problem-solving abilities are required.

Responsibilities

  • Own the P&L for the assigned territory.
  • Drive annual operating plan planning and achieve annual sales targets.
  • Drive commercial metrics for orders, revenue, gross margin, and collections.
  • Drive service metrics for service-level agreements, on-time completion, on-time attendance, net promoter score, and customer satisfaction.
  • Execute projects end to end, including planning, monitoring, delivery, and closure.
  • Deliver large-scale and spot jobs on time.
  • Lead sales initiatives and strategic deals to achieve order-booking targets.
  • Develop the business by delivering year-on-year growth.
  • Drive new product introductions to improve market share.
  • Focus on growth in digital products and software-as-a-service.
  • Ensure timely service delivery aligned with service-level agreements.
  • Handle customer service for annual maintenance contracts, operations and maintenance, and time-and-material services.
  • Maintain high customer satisfaction through proactive engagement.
  • Handle customer escalations and resolve problems.
  • Lead and manage on-roll employees and off-roll resources.
  • Drive an accountability culture within the team.
  • Build team capability, performance, and engagement.
  • Develop a high-performance culture within the team.
  • Coordinate with internal and external stakeholders.
  • Ensure compliance with organizational processes and quality standards.

Desired Qualifications

  • An MBA or management qualification is an added advantage.

About the Company

Honeywell

Diversified industrial conglomerate: aerospace, automation, safety

Honeywell operates in four main areas—aerospace, building automation, performance materials and technologies (PMT), and safety and productivity solutions (SPS). Its products couple hardware, software, and services, delivering integrated solutions for customers in design, manufacturing, installation, maintenance, and analytics. It stands out through a broad, diversified portfolio, a global presence, and the ability to connect multiple stages of the product lifecycle into one ecosystem. The company aims to help customers operate more reliably and efficiently, reduce costs and environmental impact, and grow recurring revenue by offering solutions, services, and digital platforms that link its hardware and software offerings.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
1906

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