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Accenture

Advises businesses and runs their technology

Business Transformation Specialist

Operations & Supply Chain ConsultingConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • The role requires 6–7+ years of overall experience in Business Process Management.
  • Candidates should be well versed in operational excellence concepts, including value stream maps, standard operating procedures, swim lane process maps, failure mode and effects analysis, control charts, root cause analyses, and other quality methodologies.
  • Candidates should have delivered large-scale end-to-end process transformation projects or driven process improvement in marketing operations.
  • Candidates should have extensive experience managing high-performance, cross-functional teams and delivering large-scale transformation projects.
  • Candidates should have experience shaping solutions, process diagnostics, and blueprinting, and be proficient with PowerPoint and Excel.
  • Candidates should develop a thorough understanding of robotic process automation and cognitive intelligence, including artificial intelligence, machine learning, and neural networks.

Responsibilities

  • Drive continuous improvement projects and interact with client and internal stakeholders to advance improvement objectives.
  • Break down end-to-end processes using Lean methodologies to identify automation or improvement opportunities and create automation or transformation roadmaps.
  • Develop or maintain process performance measurements, determine performance baselines, and statistically analyze metrics to identify process-improvement opportunities; drive projects to improve productivity and service-level agreement performance.
  • Drive strategic quality plans at the operational level and define and implement strategic initiatives to support successful deployment of operational excellence practices.
  • Lead or support process-improvement teams across groups and foster early problem identification, timely resolution, and employee engagement.
  • Use rigorous metrics to evaluate performance and reduce variability or defects in critical business processes.
  • Identify analytics opportunities in processes and create roadmaps that transform reactive problem-solving into predictive and prescriptive techniques.
  • Identify end-to-end robotic process automation opportunities and drive implementation across processes to deliver efficiency and business outcomes.
  • Support transformation initiatives and process improvements through digitization and analytics to provide real-time insights into process health.
  • Identify opportunities for cognitive intelligence to address unstructured and non-standard inputs and judgment-related problems, improving scalability, efficiency, quality, and reliability.
  • Support short- and long-term strategic business plans that align resources to future customer needs and improve operating results.
  • Deliver quality and Lean Six Sigma projects to support continuous improvement of services in line with industry standards, government regulations, and customer requirements.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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