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BarmeniaGothaer

Mutual insurer offering private, corporate insurance

Versicherungskaufmann frau Innendienst Schaden Komposit

Claims AdjudicationConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listed

About the Job

Requirements

  • Completed vocational training as an insurance and finance clerk, insurance specialist, or comparable training, for example as a legal administrative assistant or lawyer.
  • Initial professional experience in end-to-end claims processing.
  • Interest in structured, solution-oriented claims handling with customers and service providers in the partner network, including through digital channels.
  • Assertiveness, good communication skills, strong negotiation skills, and a high standard of quality.
  • An independent, proactive, and responsible working style, with strong service and customer orientation.

Responsibilities

  • Manage insurance claims through to resolution in property, motor, or liability insurance with customers.
  • Own the overall claims management for assigned cases and coordinate all claims-resolution processes, including arranging services through partner networks.
  • Make independent decisions within delegated authority using digital platforms and customer-service tools.
  • Negotiate with customers, loss adjusters, and experts to find case-specific solutions.
  • Identify fraud cases and initiate appropriate countermeasures.
  • Develop new service approaches with other departments and implement resulting changes.
  • Help achieve team goals and high customer satisfaction.

About the Company

BarmeniaGothaer

Mutual insurer offering private, corporate insurance

BarmeniaGothaer is a mutual insurance group formed in 2024 by merging Barmenia Versicherungen and Gothaer Versicherungsbank VVaG, serving about eight million clients with property and casualty, health, life, retirement planning, and employee benefits, plus an asset manager overseeing around €50 billion. It pools policyholder premiums to underwrite coverage for private individuals and corporate clients, offering private customers traditional insurance with digital services and health options, and providing businesses with protection concepts and employee retention support. It is owned by policyholders, aligning incentives for long-term stability, and the merger combines Gothaer’s SME/commercial strengths with Barmenia’s retail and health focus, supported by an in-house asset management arm. Its goal is to provide a broad, policyholder-owned mix of insurance and financial services in Germany while maintaining financial strength and expanding its market position.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Cologne, Germany
Founded
2024

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