Amazon

Sells products online and rents cloud computing

Team Manager - Rbks AI Data

AI & Machine LearningConfirmed live in the last 24 hours

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

A graduate degree in any field of study; quantitative fields such as science and engineering are preferred but not mandatory.
Five to seven years of industry experience, including at least one to two years in a team lead or people management role.
Familiarity with the Windows desktop environment and tools such as Word, Excel, Internet Explorer, and Firefox.
Strong verbal and written communication skills.

Responsibilities

Manage a team of 20 to 25 machine-learning data associates, coordinating tasks across multiple machine-learning workflows within a well-defined process area.
Ensure machine-learning data workflows comply with quality requirements; analyze machine-learning data, SIM issues, and metrics; identify trends and gaps; and provide status reports.
Identify risks and ensure escalations reach the appropriate people while adhering to confidentiality and compliance requirements.
Meet established service-level agreements and task-completion targets for specific customers within provided capacity.
Work with internal and external teams to execute business goals using relevant knowledge and expertise.
Use data to set and revisit operational goals and manage activities.
Manage escalations and complex tickets, analyze data, identify trends and gaps, and report key metrics.
Present data in business meetings and reviews.
Design and implement process-improvement projects that affect team performance and participate in new workflow rollouts.
Coach direct reports in demonstrating leadership principles and assign challenging work to support their development and preparation for larger roles.
Guide the team on work types and prioritization; handle straightforward, well-defined work as well as ad hoc and ill-defined requests.
Develop and implement performance-improvement plans and provide regular coaching and feedback to direct reports on quality, performance, behavior, and career development.
Manage team performance using metrics and deliverables, make hiring and firing decisions, and hold team members accountable for performance and adherence to rules and guidelines.
Lead annotation work in India in partnership with the Operations Manager; become an expert in annotation processes, train and support the team, and maintain accuracy and throughput standards.
Work with stakeholders to understand annotation requirements, train associates to deliver efficient annotations, hold feedback sessions with research team members to understand machine-learning model key performance indicators, and propose scalable efficiency improvements.

Desired Qualifications

Strong attention to detail and organizational skills.
Good project management skills.
Strong judgment and ability to prioritize in complex, fast-paced environments.
Strong people-management skills and ability to lead by example.
Ability to adapt to changing project requirements.
Proactive approach, ownership, drive, and willingness to meet daily deadlines.

Description

Interested in improving the technology and features powering Amazon Devices? Come work on it. We are building the speech and language solutions behind Ring and other Alexa-enabled products and services.

Key job responsibilities
Manages team size of 20 to 25 ML Data Associates.
· Executes plans for team to perform tasks related to multiple ML workflows in a well-defined process area.
· Ensures ML data workflows are quality compliant. Analyzes ML data, SIM issues, and metrics. Highlights trends, gaps, etc. Provides status reports.
· Identifies risks and ensures escalations reach the right people. Adherence to confidentiality and compliance requirements
· Responsible for known SLAs and task completion targets (within provided capacity) for specific customers.
· Works with internal/ external teams and uses his/her knowledge and expertise to execute business goals
· Uses data to set/revisit operational goals and manage activities
· Manages escalation/ complex tickets; analyzes data; highlights trends, gaps, etc.; and reports key metrics
· Presents data in business meetings/reviews
· Design and implement process improvement projects that impact team level performance. Participates in new workflow roll out projects teams.
· Coaches direct reports on demonstrating leadership principles in their role.
· Assigns appropriate challenging work to employees to develop & prepare them for larger roles.
· Provides team guidance on work types and prioritization. Work of team primarily focuses on straightforward, well-defined objectives, but may take on ad hoc and ill-defined requests.
· Devises and implements performance improvement plans for associates. Provides regular coaching and feedback to direct reports with regard to quality, performance, behavior and career development.
· Performance manages team based on metrics & deliverables on a regular basis, and make decisions on hiring & firing.
· Holds team members accountable for performance based on metrics and adherence to rules and guidelines.

A day in the life
Amazon is seeking an experienced team manager to manage team of 20-25 annotation experts. The Team Manager will lead the annotations effort in India and partner closely with the Operations Manager. S/he will become an expert in the annotation processes, train and support the team, maintain accuracy and throughput standards.

Connect with our stakeholders to understand the key annotation requirements and train associates to deliver efficient annotations. He/she conduct close-loop sessions with research team members to know more about the ML model KPIs (Key Performance Indicators) and propose scalable solutions to improvise the efficiency.

Basic Qualifications

- BE, BSC candidates, B tech - Mtech, Msc , IT, ECE, ELECTRICAL ELECTRONIC ENGIEERING · Comes with an industry experience of 5 to 7 years with at-least 1 to 2 years in team lead/people management role. · A graduate in any field of study. Quantitative fields such as science and engineering preferred but not mandatory · Good familiarity with the Windows desktop environment and use of Word, Excel, IE, Firefox etc. are required · Excellent verbal and written communication skills

Preferred Qualifications

- Strong attention to detail and organizational skills · Good project management skills · Strong judgment and instincts and able to prioritize in complex, fast-paced environment · Strong people management skills and ability to lead by example · Ability to adapt to dynamic project requirements · High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size: 10,001+
Company stage: IPO
Headquarters: Seattle, WA
Founded: 1994

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