Four Hands

Designer and wholesaler of furniture

People Development Training Specialist

Corporate & Technical TrainingConfirmed live in the last 24 hours

Full-timeAustin, TX, USANo salary listedIn-person

About the Job

Requirements

Bilingual in English and Spanish, with the ability to effectively communicate and facilitate training across diverse employee populations.
Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; equivalent education and experience is also accepted.
Seven or more years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments.
Experience developing and delivering training for frontline employees.
Experience creating standard operating procedures, work instructions, process documentation, and training materials.
Strong knowledge of adult learning principles, instructional design, and learning technologies.
Experience administering and maintaining programs within a Learning Management System.
Ability to assess training needs, measure effectiveness, and drive continuous improvement using data.

Responsibilities

Assess learning and training needs and create goals and objectives for training programs.
Curate, develop, and deliver skills-based training programs for frontline and operational employees.
Create training materials, facilitator guides, participant resources, job aids, and learning activities.
Facilitate engaging instructor-led, virtual, and hands-on training experiences.
Create training schedules and track participation, completion, and effectiveness.
Develop flexible learning interventions that support a variety of learning styles and employee needs.
Partner with leaders to identify operational training needs and performance gaps.
Observe workflows on the floor, build relationships, and identify opportunities to improve employee capability and effectiveness.
Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience.
Partner with subject matter experts to capture institutional knowledge and translate it into learning resources.
Support adoption of standard operating procedures, work instructions, and process documentation.
Support training initiatives related to new systems, equipment, and operational changes.
Conduct training audits to ensure training materials and standard operating procedures remain accurate, relevant, and aligned with current business practices.
Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness and identify improvement opportunities.
Manage learning content and training records within the Learning Management System.
Track and report on learning participation, completion, and impact metrics.
Keep current on industry trends, learning technologies, and adult learning best practices.
Support People Development initiatives and projects.

Desired Qualifications

Experience supporting diverse learning needs and adapting training approaches.

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin’s Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

The People Development Training Specialist helps bring learning to life across our Distribution Centers and Art Studio by creating and delivering practical training that helps employees build skills, improve performance, and work safely and consistently. This role partners closely with operational leaders to develop engaging learning experiences, support process standardization, and ensure employees have the knowledge and tools they need to succeed.

In This Role

Assess learning and training needs and create goals and objectives for training programs
Curate, develop, and deliver skills-based training programs for frontline and operational employees
Create training materials, facilitator guides, participant resources, job aids, and learning activities
Facilitate engaging instructor-led, virtual, and hands-on training experiences
Create training schedules and track participation, completion, and effectiveness
Develop flexible learning interventions that support a variety of learning styles and employee needs
Partner with leaders to identify operational training needs and performance gaps
Spend time on the floor observing workflows, building relationships, and identifying opportunities to improve employee capability and effectiveness
Facilitate onboarding, cross-training, and job-specific training for frontline employees, including coordinating and improving the first-week onboarding experience to ensure employees have the knowledge, resources, and support needed for success
Partner with subject matter experts to capture institutional knowledge and translate it into learning resources
Support adoption of Standard Operating Procedures (SOPs), work instructions, and process documentation
Support training initiatives related to new systems, equipment, and operational changes
Conduct training audits to ensure training materials and SOPs remain accurate, relevant, and aligned with current business practices
Conduct surveys, interviews, observations, and data analysis to evaluate training effectiveness and identify improvement opportunities
Manage learning content and training records within the Learning Management System (LMS)
Track and report on learning participation, completion, and impact metrics
Keep current on industry trends, learning technologies, and adult learning best practices
Support People Development initiatives and projects
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey

The Ideal Person

Bilingual in English and Spanish required, with the ability to effectively communicate and facilitate training across diverse employee populations
Bachelor's degree in Learning & Development, Education, Organizational Development, Human Resources, Business, or a related field; or equivalent education and experience
7+ years of experience designing, facilitating, and managing training programs in manufacturing, warehouse, distribution, retail, production, or other operational environments
Experience developing and delivering training for frontline employees
Experience creating SOPs, work instructions, process documentation, and training materials
Strong knowledge of adult learning principles, instructional design, and learning technologies
Experience administering and maintaining programs within a Learning Management System (LMS)
Strong facilitation, communication, and relationship-building skills with the ability to influence employees at all levels
Ability to assess training needs, measure effectiveness, and drive continuous improvement using data
Experience supporting diverse learning needs and adapting training approaches preferred

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.

About the Company

Four Hands

Designer and wholesaler of furniture

Four Hands designs and wholesales a wide range of furniture and décor to furniture retailers, interior designers, and other trade customers. Its offerings include living and dining furniture, art, outdoor items, and accessories, accessible to trade customers 24/7 through an online catalog of about 6,000 design-forward products. The company develops its own pieces through trend spotting, material selection, and innovative design techniques from its studios and international offices. It differentiates itself through its global manufacturing footprint, long history since 1996, consistent trade-focused service, and recognition in the industry, enabling it to support large chains as well as independent stores and designers. The overarching goal is to help people create spaces that feel like home, by expanding its product assortment and providing dependable, design-driven options to retailers and designers worldwide.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Austin, TX
Founded: 1996

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