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Belmond

Owns and operates luxury travel experiences

Reservations Intern

Hotel Guest ServicesPosted on Nov 12
Internship · Summer 2027Porto Cervo, ItalyIn-person

About the Job

Requirements

  • Good command of both Italian and English.
  • Proficiency in Microsoft Office and computer systems.

Responsibilities

  • Assist with processing and managing room reservations accurately and in a timely manner.
  • Respond to guest inquiries by phone and email, providing information on rates, availability, and hotel services.
  • Update reservation records and guest profiles in the property management system.
  • Coordinate with the Front Office and other departments to accommodate guest requests.
  • Prepare daily reservation reports and assist with administrative tasks within the Reservations Department.

Desired Qualifications

  • Strong motivation and willingness to learn.
  • Good communication and customer service skills.
  • Good organizational skills and attention to detail.

About the Company

Belmond

Owns and operates luxury travel experiences

Belmond, owned by LVMH, offers luxury travel and hospitality by owning and managing a curated portfolio of premium experiences worldwide. Its portfolio includes iconic hotels, luxury trains such as the Venice Simplon-Orient-Express, river cruises, and safari lodges for affluent travelers seeking exclusivity and heritage. Guests book integrated journeys with lodging, transportation, and curated itineraries, often enhanced by collaborations with luxury brands like Dior to create unique experiences. Belmond differentiates itself through its heritage, recognizable icons, and high-service standards in a market with high barriers to entry, with a goal to deliver exclusive experiences, strengthen brand prestige, and drive repeat bookings by expanding its iconic portfolio.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$3.2B
Headquarters
England, United Kingdom
Founded
1976

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