Workday HCM Delivery Lead

Industry/Sector

Not Applicable

Specialism

Workday

Management Level

Manager

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Workday HCM Delivery Lead - Manager, you will play a pivotal role in helping clients optimize their human resources processes and enhance talent management through the implementation of Workday HCM applications. Within our Digital Core Modernisation practice, you will analyze client requirements, implement software solutions, and provide training and support to validate seamless integration and utilization of these applications, enabling clients to achieve their strategic objectives.

As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

In this role at PwC Acceleration Center Mexico, you will be at the forefront of transforming client operations, driving efficiency, and fostering a culture of continuous improvement and innovation.

Responsibilities

- Leading the implementation of Workday Human Capital Management (HCM) solutions to optimize client human resources processes
- Analyzing client requirements and developing tailored HCM software solutions to meet strategic objectives
- Providing training and support for seamless integration and utilization of Workday HCM applications
- Managing project planning, budgeting, execution, and completion to deliver on client expectations
- Coaching and mentoring team members to enhance their skills and performance
- Collaborating with team leadership to maintain quality, timelines, and deliverables
- Utilizing analytical thinking to identify system linkages and interactions for improved business processes
- Promoting the adoption of innovative technologies and practices in human capital management
- Facilitating change management initiatives to support organizational development and transformation
- Engaging in strategic human resource planning and talent management to drive client success

What You Must Have

- At least a Bachelor's degree
- At least 5 years of experience of Workday product experience
- At least one of the following: a Workday Pro certification preferably Core HCM, Absence, Benefits, Compensation, Advanced Compensation, Learning, Payroll, Recruiting, Talent and Performance, Time Tracking, Paradox, HCM/Payroll Data Loading, PEAKON, Project Management, or Engagement Management
- Oral and written proficiency in English required

What Sets You Apart

- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Computer Science/Information Systems, Human Resources/Industrial Relations, Organizational Management/Behavior
- Demonstrating proficiency in Workday Human Capital Management (HCM)
- Utilizing strategic human resource planning and workforce analytics
- Managing complex projects with a focus on budgeting and execution
- Embracing AI-human collaboration and digital tooling for innovation
- Excelling in coaching and feedback to develop team strengths
- Leveraging business process improvement for client satisfaction

Travel Requirements

Up to 20%

Job Posting End Date