Warehouse Systems & Operations Specialist

About Prime

About Prime Controls

Established in 2004, Prime Controls, L.P. is a family-owned Systems Integration and I&C Construction firm dedicated to meeting clients’ industrial automation and control requirements. As a Main Automation Contractor, we offer comprehensive solutions, supported by our size, expertise, and extensive experience. With a professional team of 1000+ employees, Prime Controls serves customers nationwide from our Dallas, Texas headquarters and offices throughout the United States. Our mission is to deliver the highest quality professional services while prioritizing our employees’ well-being and fostering an exceptional workplace environment.

Overview

Position Summary

This role exists to extend consistent systems, processes, and Acumatica proficiency across all Prime Controls warehouse locations — HQ, Red River, and future sites. The Warehouse Systems & Operations Specialist combines deep Acumatica expertise with hands-on warehouse operations experience to train users, clean up data and process gaps, support inventory accuracy, troubleshoot underperforming warehouses, and stand up new warehouse locations from the ground up.

Key Responsibilities

Acumatica Training & System Support

• Serve as the go-to Acumatica trainer for warehouse staff at HQ, Red River, and other sites — onboarding new users and upskilling existing ones on receiving, put-away, transfers, and inventory transactions.
• Identify and correct data integrity issues in Acumatica (incorrect locations, mismatched cost codes, orphaned transactions, etc.) across warehouses.
• Partner with site leads to standardize how Acumatica is used day-to-day so transactions are consistent and reliable warehouse to warehouse.

Inventory Accuracy & Reporting

• Support and help lead physical inventory counts and cycle counts across sites.
• Build and maintain inventory reporting out of Acumatica for leadership visibility (accuracy rates, discrepancies, aging stock, etc.).
• Investigate and help resolve inventory discrepancies alongside site supervisors.

Warehouse Troubleshooting (“Warehouse Fixer”)

• Travel to underperforming or struggling warehouse locations to diagnose root causes (process, layout, system, or people) and implement corrective action.
• Introduce Prime Controls’ standard SOPs, work instructions, and floor practices to bring outside sites in line with HQ standards.
• Provide interim hands-on leadership/support at a site during a turnaround period, as needed. 

New Warehouse Setup

• Lead or support the physical and systems setup of new warehouse locations — layout planning, rack/location numbering, Acumatica configuration, and initial process rollout.
• Establish the site’s initial SOPs, training, and inventory baseline so it launches on Prime Controls standards from day one.
• Transition the site to local leadership once stood up, with documentation in place.

Qualifications

Required

• Advanced proficiency in Acumatica (WMS/ERP).
• Significant hands-on warehouse operations experience (receiving, put-away, inventory control, shipping).
• Demonstrated ability to train others and document process.
• Comfortable working independently across multiple sites with occasional travel.
• Strong troubleshooting / root-cause mindset — this role fixes problems, not just flags them.

Core Leadership Capabilities

• Customer leadership and relationship management 
• Business and financial acumen 
• Project and operational leadership 
• Commercial judgment and negotiation 
• People leadership and talent development 
• Strategic thinking and account growth 
• Problem solving, decision making, and risk management 
• Clear written and verbal communication 
• Safety, quality, integrity, and accountability 

Benefits

What We Offer

Full-time employees enjoy a comprehensive benefits package including, but not limited to:

• Health, Dental, and Vision coverage
• Flexible Spending Account(s)
• Generous PTO
• ESOP Program
• Numerous company events
• 401(k) matching and more!

Work Environment & Physical Demands (Text Only)

Work Environment & Physical Demands Physical requirements and work environment expectations vary by position. Generally, roles at Prime Controls may involve moderate noise, occasional exposure to outdoor weather conditions, and, depending on the role, work at heights or around airborne particles and electrical components. Physical activities may include standing, walking, sitting, climbing, balancing, stooping, kneeling, crouching, or crawling, as well as the use of hands, arms, and voice communication. Some roles may require lifting and/or moving up to 50 pounds. Vision requirements may include close vision, distance vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.