Director – AI Training & Development
Omnicom Group
Director – AI Training & Development
Omnicom Group
Global marketing, media, and PR network
Agency:
OmniJob Function:
ConsultingJob Subfunction:
Business and Change ConsultingJob Description:
AboutUs
Omni is our industry-leading, AI-powered Intelligence Platform. By uniting data, creativity and technology across our workflows and capabilities, we can deliver more, better, and faster than ever before.Built on the world's largest data layer, we enable agencies to create next-generation marketing and sales plans with unparalleled intelligence. With global teams across the Americas, Europe, and APAC, we offer meaningful work, growth opportunities, and the support to excel.
The Opportunity
As theDirector, AI Training & Development, you will design, orchestrate, and scale enterprise-wide upskilling and training programs across Omnicom’s global agencies and connected capabilities. You will quicklyestablishyourself asaprimary expert on Omnicom's proprietary tool suite, partner platforms, and advanced generative features. Your mission is tofacilitateaccelerated, advanced AI tool adoption, ensuring that our experts are equipped to transform traditional workflows and continuously adapt to the rapid evolution of agentic and model capabilities.
Key Responsibilities
Own and achieve core training KPIs, including employee reach, session delivery, agentic usage rates, and broad-scale platform adoption across all network businesses.
Serve as the premier AI advisory resourcefor business unit leaders, capability leads, and enterprise client-service teams.
Systematically collect training feedbackand operational user pain points, funneling these insights back to Product and Engineering to inform roadmap planning, upgrades, and feature releases.
Establish UAT strategy and quality gatesfor training programs, ensuring deep educational readiness, operational standards, and brand consistency.
Synchronize connected AI narrativesand specific, role-based use cases in tight coordination with Omni product training teams.
Design, build, and distribute interactive training materialsthat provide hands-on, simulated experiences tailored to users of all technical skill levels.
Continuously iterate training curriculato reflect live changes in internal tooling, external model partnerships, and emergent agentic technology.
Present clearly and conciselyto executive stakeholders, managing program risks, adoption barriers, and training escalations with high professional composure.
Cultivate an internal community of practicewhere specialized super-users can share success tactics and workflow shortcuts to accelerate peer-to-peer training.
Qualification and Leadership Qualities
10+ years of experiencein instructional design, technical talent enablement, learning & development, or senior agency operations within media, marketing, or ad tech networks.
2+ years of practical, hands-on experiencearchitecting workflows using generative and agentic AI tools (including prompting structures, custom GPTs, and automated workflows).
Deep instructional curiosity and a strong passionfor translating complex technical concepts into accessible, engaging, and action-oriented curricula.
Excellent presentation and visual communication skills, witha track recordof designing interactive learning modules, video assets, and digital training collateral.
Strong organizational and leadership skills, with a proven capability of mobilizing cross-functional, highly matrixed teams without direct reporting authority.
$150,000 - $160,000 USD
Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.
Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice
For US Job Seekers:
It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.
Global marketing, media, and PR network
Omnicom Group is a global marketing and corporate communications holding company that organizes a network of agencies to offer advertising, strategic media planning and buying, digital marketing, and public relations. Its products and services are delivered through this portfolio of agency networks and specialty firms, generating revenue from project-based fees, commissions, and performance-based incentives. The company uses the Omni platform to base marketing and sales solutions on data, helping turn insights into creative campaigns and media plans. Unlike many competitors, Omnicom combines a wide international footprint with a diversified set of agencies and a centralized data-driven approach, and it expands through strategic acquisitions. Its goal is to help clients grow brands and businesses by delivering coordinated, data-informed marketing and communications across markets worldwide.
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