Full-Time

Business Strategy & Operations Manager

Posted on 5/6/2024

Dialpad

Dialpad

1,001-5,000 employees

AI-powered customer intelligence platform

AI & Machine Learning
Consumer Goods
Data & Analytics

Compensation Overview

$86,600 - $106,867Annually

+ Flexible time off + Medical, dental, and vision plans + Monthly stipends + Gym membership reimbursement + Professional development expenses reimbursement

Senior

Denver, CO, USA

Required Skills
Communications
Management
Business Strategy
Requirements
  • Bachelor's degree in Business Administration or related field preferred.
  • 5+ years of proven experience as an Executive Administrative Assistant or similar role, supporting C-suite executives.
  • Exceptional organizational time and project management skills, with the ability to multitask and prioritize effectively in a fast-paced environment.
  • Excellent communication skills, both verbal and written, with a keen attention to detail.
  • Proficiency in Google Suite.
  • Strong interpersonal skills, with the ability to build rapport and collaborate effectively with diverse teams.
  • Discretion and confidentiality in handling sensitive information
Responsibilities
  • Project Management
  • Document Management
  • Communication Liaison
  • Calendar Management
  • Meeting Coordination
  • Relationship Management
  • Information Management
  • T&E Management Org-Wide

Dialpad offers a comprehensive AI-powered customer intelligence platform that integrates a suite of services like AI Contact Center, AI Sales, AI Voice, and AI Meetings with AI Messaging. This platform significantly enhances productivity, collaboration, and customer satisfaction by leveraging advanced features like real-time transcription, sentiment analysis, live coaching, predictive customer satisfaction scores (CSAT), and more. Serving over 30,000 brands and millions of users, Dialpad's platform optimizes both team and customer conversations, making it invaluable in today's data-driven business environment.

Company Stage

Series F

Total Funding

$462M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

5%

1 year growth

14%

2 year growth

29%