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Michelin

Global tire manufacturer and mobility services

Backoffice Mitarbeiter - Autoglas

Procurement & SourcingConfirmed live in the last 24 hours
Full-timeMannheim, GermanyIn-person

About the Job

Requirements

  • Completed commercial vocational training, such as office management, industrial clerk training, or training in the automotive sector.
  • Experience in order processing and ideally in complaint handling.
  • Knowledge of automotive glass or automotive-parts retail is advantageous.
  • Strong organizational ability, structured working style, and the ability to maintain oversight during high workloads.
  • Confidence on the telephone, a service-oriented approach, and a friendly manner toward customers and colleagues.
  • Proficiency with Microsoft Office.

Responsibilities

  • Handle complete commercial order processing from order creation through invoicing.
  • Place goods orders with suppliers on time.
  • Process complaints professionally and in a solution-oriented manner in close coordination with customers and partners.

Desired Qualifications

  • Experience in complaint handling.
  • Knowledge of automotive glass or automotive-parts retail.

About the Company

Michelin

Global tire manufacturer and mobility services

Michelin makes and sells tires for cars, light trucks, trucks, and specialty equipment, and also offers mobility services such as ViaMichelin and the Michelin Guide. Its tires are sold to OEMs, distributors, and retailers, while its services include fleet management and digital guides that add value for customers. The company differentiates itself with a broad product range across consumer, commercial, and industrial tires alongside digital services and a well-known brand guide, creating multiple revenue streams. Its goal is to be a full-scale mobility partner by expanding beyond tires to services that help customers plan, optimize, and enjoy their journeys while upholding tire performance and safety.

Company size
10,001+
Company stage
IPO
Headquarters
Clermont-Ferrand, France
Founded
1889

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