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Full-Time

Recovery Agent

Cms

Confirmed live in the last 24 hours

Autotrader.ca

Autotrader.ca

1,001-5,000 employees

Digital automotive marketplace and dealer services

Automotive & Transportation

Entry, Junior

Canada

Category
Procurement & Sourcing
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Sales
Communications
Requirements
  • Demonstrated ability to consistently handle complex issues and anomalies
  • Strong ability to apply analytical and problem-solving skills
  • Organizational skills and ability to prioritize tasks within SLA guidelines
  • Collaborative approach to problem-solving
  • Excellent decision-making ability
  • Excellent verbal and written communication skills
  • Initiative and willingness to contribute to process improvements
  • Minimum 1 year experience in Recovery Operations
  • High School/GED or College Diploma is an asset
Responsibilities
  • Coordinate transport of seized assets to sales facility
  • Manage suppliers for accurate and timely transport information
  • Organize cost-efficient transport methods
  • Ensure timely transport to avoid storage charges
  • Maintain positive client relations
  • Provide training on transport process
  • Review files and documentation for accuracy
  • Handle client inquiries
  • Approve invoices and review for accuracy
  • Provide support and feedback to Account Representatives
  • Identify and report trends
  • Provide escalation and Tier 1 support
  • Contribute to continuous improvement initiatives

AutoTrader.ca operates as a comprehensive automotive marketplace that also provides dealership websites and various digital marketing products, like inventory management solutions. This company stands out due to its emphasis on creating a fully integrated digital retail experience, which offers consumers and dealers powerful advertising services and access to a vast audience of car shoppers. By prioritizing a user-friendly platform and leveraging rich data insights to enhance user experiences, AutoTrader.ca is undoubtedly a pioneering entity in transforming automotive sales digitally.

Company Stage

N/A

Total Funding

N/A

Headquarters

Toronto, Canada

Founded

1975

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

21%