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FirstEnergy

Investor-owned electric utility focusing on distribution

Distribution Program Manager 2-4

Program ManagementUpdated on Nov 13
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree in Engineering, Business, Project Management, or a related discipline and at least five years of related utility distribution experience are required for levels II–III.
  • For level IV, a bachelor's degree in Engineering, Business, Project Management, or a related discipline and 7–10 years of related utility distribution experience are required; alternatively, an associate degree in Engineering Technology, Business, Project Management, or a related discipline and at least eight years of related utility distribution experience are required.
  • In lieu of a degree, a high school diploma or GED and at least seven years of related utility distribution experience are required for levels II–III; level IV requires at least 13 years of related distribution experience.
  • At least five years of project management experience or equivalent is required for levels II–III; level IV requires at least six years.
  • Strong project management skills and ability to develop, manage, and control multiple tasks.
  • Ability to manage budgets, schedules, risks, and performance metrics.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent written and verbal communication with senior leadership and external stakeholders.
  • Ability to work across multiple departments and geographic locations.
  • Proficiency in Microsoft Office applications and general business systems.
  • Willingness to work collaboratively in a team environment.

Responsibilities

  • Lead end-to-end program management, including planning, execution, monitoring, and reporting.
  • Define program scope, deliverables, timelines, budgets, and resource plans in coordination with cross-functional teams.
  • Manage program execution to deliver within approved scope, cost, and schedule while achieving expected business outcomes.
  • Monitor program performance, identify risks, resolve issues, and manage escalations.
  • Lead cross-functional stakeholders in Regulatory, Engineering, IT, Legal, and Strategy, as well as external partners, to ensure alignment and delivery.
  • Support regulatory filings, discovery responses, and reporting to commissions and stakeholders.
  • Track and validate realization of program benefits and business outcomes.
  • Develop and deliver leadership updates, communication plans, and stakeholder engagement strategies.
  • Ensure compliance with safety, operational, and corporate standards.
  • Support development of long-term strategy and technology standards, and integration of engineering and IT systems.
  • Manage vendor engagement and support issue resolution as needed.
  • Develop presentations and communications for leadership, internal stakeholders, and external partners.
  • Demonstrate commitment to safety, operational excellence, and continuous improvement.
  • Travel, including overnight, as required.
  • For level II, perform all responsibilities with greater proficiency and independence; level IV includes additional responsibilities related to those listed.
  • At level IV, demonstrate greater proficiency in program leadership, stakeholder management, and independent decision-making.

Desired Qualifications

  • Experience with regulatory environments and/or utility programs.
  • At level IV, experience supporting regulatory filings, reporting, and utility program execution.
  • A master's degree.
  • Project Management Professional (PMP) certification.
  • Strong analytical ability to observe, investigate, and interpret situations for proactive risk identification and develop creative operational solutions that address current challenges with innovative approaches.

About the Company

FirstEnergy

Investor-owned electric utility focusing on distribution

FirstEnergy is an investor-owned electric utility that distributes electricity through its network of distribution companies. It focuses on delivering power to customers by maintaining and operating the grid, including power generation and energy services. The company uses an outage management system to let customers report and track outages, enabling faster identification and resolution of service disruptions. Customers manage their accounts through online portals that offer electronic billing (eBill) and multiple payment options. Mon Power, a subsidiary, serves about 395,000 customers in West Virginia, illustrating the scale of its operations. Compared with competitors, FirstEnergy emphasizes reliability, a large, integrated utility footprint, and digital tools for customers and outage management. Its goal is to provide dependable electric service, maintain and improve grid reliability, grow its customer base, and efficiently deliver energy services across its service territories.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Akron, OH
Founded
1997

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