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JP Morgan Chase

Runs a consumer bank and an investment bank

Head of IPB Campaigns and Content Marketing

Brand & Creative MarketingPosted on Nov 12
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Extensive senior-level experience leading content, campaign, or integrated marketing within private banking, wealth management, financial services, or a similarly complex regulated environment.
  • Strong understanding of ultra-high-net-worth clients, family offices, multigenerational wealth, and the international private banking landscape.
  • Proven success setting strategy and delivering measurable business outcomes through multi-market campaigns, content programmes, and nurture journeys.
  • Demonstrated ability to lead teams and functional communities across a complex, matrixed, and multicultural organisation, combining authority, influence, and partnership.
  • Strong strategic judgement and commercial acumen, with the ability to prioritise across competing business, audience, regional, and functional demands.
  • Deep content and campaign marketing expertise, including segmentation, personalisation, digital distribution, demand generation, nurture journeys, and paid content.
  • Strong data and measurement acumen, with experience defining key performance indicators and performance frameworks and using insight to improve strategy, investment, and outcomes.
  • Excellent executive communication, facilitation, stakeholder management, and conflict-resolution skills.
  • Proven ability to manage central budgets, agencies, and complex multi-market programmes to time, quality, cost, and performance expectations.
  • Commitment to high standards of risk management, controls, inclusion, and professional conduct.

Responsibilities

  • Own the IPB-wide campaigns and content portfolio, including strategic prioritisation, sequencing, investment, visibility, and cross-regional coordination.
  • Set IPB campaign strategy and lead the end-to-end campaign roadmap across regions.
  • Lead the strategy, proposition, and coordinated activation of agreed IPB-wide campaigns and priority verticals.
  • Convert global strategy, propositions, and capabilities into an integrated IPB framework, while ensuring regional insights, business priorities, and market requirements influence global plans and capability roadmaps.
  • Represent the Marketing function at the IPB Content Circle as the decision-making forum for IPB-wide priorities, common development, Global alignment, resource conflicts, performance review, and escalations.
  • Make lead generation, client engagement, and relationship deepening core outcomes of IPB-wide campaign design, planning, and handoffs.
  • Drive the strategic direction of IPB content marketing to support business growth, acquisition, relationship deepening, operational excellence, and a strong, inclusive marketing culture.
  • Own the IPB-wide measurement framework and reporting cadence for campaigns and content, including common definitions, attribution principles, minimum reporting standards, and dashboards.
  • Functionally direct the IPB campaigns and content marketing community across regions, establishing strategic direction, shared standards, role clarity, and a connected operating rhythm.
  • Own central IPB budgets for shared content production, IPB-wide campaigns, common tools, paid distribution, and cross-regional agency engagements.
  • Ensure IPB-wide frameworks, campaigns, and centrally developed assets meet applicable brand, legal, compliance, controls, and quality standards.

Desired Qualifications

  • Experience designing governance, operating models, decision rights, and cross-functional ways of working.
  • Working knowledge of digital platforms, customer relationship management, marketing automation, artificial-intelligence-enabled workflows, and content operations.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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