Full-Time
Office Coordinator
United Church Homes
Senior living and affordable housing
No salary listed
Tacoma, WA, USA
In Person
Category
 Administrative & Executive Assistance (1) |
|---|
Required Skills
Microsoft Office
Requirements
- A high school diploma or General Education Degree (GED) is required.
- Two years of business office experience are required.
- Proficiency operating a computer, the Internet, Microsoft Office, relevant software, and basic office equipment is required.
- A valid driver's license is required.
- The candidate must be able to read, write, understand, and speak English.
- Strong interpersonal and communication skills are required.
- The candidate must be highly motivated to assist with and ensure the well-being of residents.
- The candidate must adhere to all terms and conditions in the United Church Homes Employee Handbook.
Responsibilities
- Assist with management of the applicant waiting list by updating the list and sending letters to prospective applicants to keep the list current.
- Coordinate the move-in process and update all related information and notifications.
- Update information after residents have moved out.
- Coordinate the annual recertification process, including income and eligibility re-verification, for all residents.
- Update the Enterprise Income Verification book.
- Collect rent from residents and make daily bank deposits.
- Process invoices for payment.
- Assist the Housing Manager with development of the upcoming yearly operating budget, which is ultimately set and approved by the Regional Manager.
- Coordinate information and paperwork for Special Claims submission by the Housing Manager.
- Coordinate information and paperwork for Reserve for Replacement requests submitted by the Housing Manager.
- Coordinate and send reports and data required by the Central Office and the United States Department of Housing and Urban Development.
- Keep the facility management office well organized and properly maintained.
- Answer incoming phone calls.
- Request guidance and training from the Manager or Regional Manager as needed.
- Develop and implement emergency procedures and evacuation plans under the direction of the Housing Manager.
- Maintain emergency contacts, including voicemail and answering service contacts.
- Maintain emergency contact numbers for residents, police, fire department, and medical facilities as needed.
- Receive and maintain work order requests for apartment, common-space, structure, and grounds repairs and maintenance, ensuring a response time of 24 hours.
- Coordinate maintenance contracts for review by the Housing Manager and approval by the Regional Manager.
- Assist with yearly apartment inspections as needed.
- Maintain professional working relationships among staff, applicants, guests, residents, and residents' families.
- Assist with implementing the Resident Satisfaction & Valuation Program and respond to resident concerns in a timely manner.
- Assist with encouraging the development of social programs for residents.
- Plan and organize monthly resident activities.
- Maintain a monthly newsletter and calendar of events for residents.
- Understand and uphold Fair Housing laws and the Affirmative Fair Housing Marketing Plan.
- Work with the Housing Manager to maintain a 95% to 100% occupancy rate.
- Assist with reviewing staff timesheets for accuracy.
- Submit forms to the Human Resources department as needed and in a timely manner.
- Perform all other duties as assigned or directed.
United Church Homes is a nonprofit provider of senior-living communities, affordable housing, and supportive services. Its portfolio includes independent and assisted living, memory care, skilled nursing, rehabilitation, and housing communities. The organization combines residential operations with programs that support wellness, belonging, and aging in place. The organization operates at the intersection of nonprofit senior housing, healthcare, and community support, serving different incomes and care needs through housing compliance, hospitality, wellness, property operations, clinical care, and resident services.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
N/A