Lead HR Support Specialist - Data Services

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

JOB DESCRIPTION: 

• Supports the maintenance of the University's HRMS content and the integrity of employee records in compliance with established procedures.
• Creates employee records in the HRMS. 
• Assists in the testing, implementation, and ongoing operational support of HRIS and HRTS applications.
• Performs quality control audits on existing database and is responsible for integrity of employee data.
• Serves as a departmental resource and troubleshoots unusual data entry situations, problems, and payroll-related issues.
• Acts as a liaison with IT staff in resolving HRIS-related issues.
• Interprets Emory's employment and pay policies including leaves, promotions, transfers and terminations for division human resources representatives.
• Monitors audit reports.
• Maintains working knowledge of general benefits, payroll, recruiting, employee relations and compensation principals and their impact on data in the HRMS.
• Collaborates with Emory schools and divisions to ensure employee data is processed and issues are resolved for biweekly and monthly payroll deadlines and the issuance of annual tax documents.
• Conduct monthly trainings and prepare training materials.
• Collaborate to produce quarterly HR Data Services newsletter to keep campus informed of process/procedure changes.
• Works with campus human resources representatives and provides training on relevant topics.
• Maintains knowledge of US visa types to ensure compliance with relevant regulations, including Form I-9 and work authorization. Provides employment verification. 
• Researches and resolves errors in the data used for institutional reporting.
• Oversees various quality assurance activities.
• Works with General Counsel to respond to subpoena requests and maintains documents pertaining to litigation holds.
• Responsible for reciprocal I9 processing for CUPA institutions.
• May assist with coordination of special projects and or quarterly/ annual events.
• Trains and mentors HRCS Specialists.
• Performs related responsibilities as required.

MINIMUM QUALIFICATIONS:

• Bachelor's degree and two years of related customer service or help desk experience (preferably with human resources information systems), or an equivalent combination of education, training and experience.

NOTE: This role will be granted the opportunity to work from home regularly but must be able to commute to Emory University on a flexible weekly schedule based upon business needs.  Schedule is based on agreed upon guidelines of department. This role requires residency in the state of GA. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.