Senior Product Analyst

The Senior Product Analyst position requires a strategic thinker who can manage the technical aspects of insurance product development and lead programs that contribute to the broader enterprise strategy through informed insights.

You will focus on developing new products that improve Homeowners insurance products using contract language, underwriting guidelines, system/platform, automation and use of pricing/predictive analytics. Responsibilities include identifying potential insurance markets, creating strategic plans for market entry, managing the insurance product development lifecycle, and improving products to increase profitability, improve growth and improve customer experience.

We ask that you have a high level of analytical skill, generating insights and creating cost benefit analysis using performance metrics, customer feedback, market trends, and competitor activities. After implementation, the Senior Product Analyst monitors performance, including customer and agent satisfaction and financial benefits realization. The Senior Product Analyst will report to the Senior Manager, Product.

In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. You should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034.

Internal candidates are encouraged to apply and should review the internal mobility guidelines in the hybrid policy reference guide for more information on potential relocation.

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Position Compensation Range:

$86,000.00 - $142,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• May serve as project lead for implementation of products and services.
• Monitor the performance of the products, agent, or book of business.
• Evaluate profit factors and conduct analysis of performance data to provides product strategy recommendations relating to profit, growth, retention, and overall book of business.
• Develop working relationships with other lines to identify product gaps and opportunities.
• Research and develop concepts for complex new products or services.
• Work with partners in pricing/actuarial, claims to ensure product compliance and financial viability.
• Prepare contract language, develop initial underwriting guidelines, and oversee development of new predictive analytics including pricing models and other predictive models.
• Be a subject matter expert in development of contract language or underwriting guidelines. Ensure product compliance.
• Produce detailed competitive research for personal lines products using a variety of information sources and tools to support decision-making. Analyze all available data forming conclusions regarding our competitive position in the marketplace. Provide recommendations to leadership to maximize product offerings and geographical areas.
• Provide expertise regarding how competitor actions and industry trends influences personal lines ability to meet corporate and divisional goals. Make recommendations to management regarding operational and product changes that may enhance our competitive position.
• Stay up to date with all rate changes, rating enhancements and program changes by our competitors; research competitor filings, rate and rule manuals to make sure changes made and their impact on our competitive position. Ensure analysis accuracy explaining drivers and insights relating to competitive position changes.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions or service.
• Demonstrated experience performing complex financial, actuarial or business analysis.
• Solid knowledge and understanding of customer, business industry, insurance, underwriting guidelines and risk concepts in area of expertise.
• Demonstrated problem-solving and analytical skills to review complex products, or lines of business.
• Demonstrated experience making independent decisions.
• Demonstrated experience in project management methodologies, practices, techniques and tools.

Licenses

• Not applicable.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Working Conditions

• Not applicable.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email [email protected] to request a reasonable accommodation.

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