NPD Manager

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

This role within the pivotal Product Development department will be focused on supporting the creative conceptualization and day-to-day development of products, including research, data analysis, PowerPoint creation, artist collaboration and shade creations, formula testing, model testing and supplier interface.

You will be a part of the internal collaboration process with brand marketing, packaging, regulatory, quality, design and copy teams and manage the critical path to ensure deadlines are met. You will champion certain elements of the process including samples coordination from suppliers for regions to ensure accurate forecasts and helping to ensure production teams have sufficient product samples. The role includes the ability to work through conflict and know-how of when a topic needs to be escalated.

As a NPD Manager you will

• Manage end-to-end NPD process from inception to launch for multiple projects at once (ownership of 5+ and supporting projects) including CPA management, assessing needs and mitigating risk at each stage through clear communication and action plan alignment cross functionally.
• Collaborate creatively to define the innovation and product marketing hook with a customer and industry expert lens and collaborate on story telling.
• Manage supplier relationships and collaborating with procurement for best COG
• Deliver projects on time and within budget
• Problem solve and troubleshoot development challenges
• Work cross-functionally to drive ideas from conception to execution and partnering with global brand marketing to collaborate on presentation decks.
• Regularly interface with Supply Chain team to manage project logistics and flag issues appropriately when they arise.
• Prep NPD info for forecasting decks
• Work closely with team of pro-artists to co-create ranges and manage approval process considering all feedback.
• Manage internal formula and shade testing process with artists, models, panel tests and internal local and global teams.
• Manage junior roles, teaching and delegating to maximize team output
• Travel required to meet suppliers, execute onsite formula approvals, trend research

Who you will work with

Wider NPD team, Pro Artists, Models, Supply Chain, Brand Marketing

About you

• Strong interpersonal skills and inclusive management style.
• Self-motivated, eloquent and dedicated to the brand – a positive member of Team Tilbury Excellent organisational and communication skills
• Strong research skills
• Experience with sales data and analysis
• Adaptable and flexible team player
• Have a passion for and knowledge of the beauty industry – brands, products, bloggers and influencers
• Has a strong eye for colour and knows how to give colour direction
• Skills using Microsoft programmes such as Word, Excel and PowerPoint
• Previous experience within the beauty industry in colour product development.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!