A

Amazon

Sells products online and rents cloud computing

Decommissioning Technician - Data Center Operations

IT OperationsUpdated on Nov 13
Full-timeAurora, CO, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent, or A+ certification, Certified Network Defender certification, Network+ certification, or Security+ certification is required.
  • At least one year of computer hardware troubleshooting and repair experience is required.
  • A current, active U.S. Government TS/SCI clearance with polygraph is required.
  • Candidates must be U.S. citizens.
  • Candidates must be able to perform repetitive tasks accurately, follow strict standard operating procedures, lift up to 40 pounds, and work in cramped or elevated locations.

Responsibilities

  • Process and facilitate large-scale legacy data center equipment through liquidation so targeted equipment is ready to be removed from the premises.
  • Process large volumes of customer media and ensure it is sanitized and properly managed.
  • Maintain proper accountability of equipment throughout the process.
  • Take ownership of technical issues brought by customers and engage other teams as needed to drive resolution.
  • Troubleshoot and solve problems at their root while considering broader context.
  • Maintain service level agreements through proactive issue detection and reporting.
  • Improve effectiveness through process innovation.
  • Follow strict standard operating procedures to protect and properly handle customer data.
  • Work with team members and other teams to support cross-team functionality.

Desired Qualifications

  • At least one year of data center experience, knowledge of cloud computing technologies, and previous experience migrating and decommissioning data center assets.
  • Experience decommissioning and processing legacy hardware from data center facilities, unpacking and repacking fragile electronics, and relocating and moving large enterprise equipment.
  • Experience tracking and accounting for large quantities of IT parts, creating and attaching labels and barcodes, and installing, removing, and destroying hard drives.
  • Experience with basic network removal and installation, clearing configurations, updating progress through a web ticketing system, and familiarity with PC components and hardware, including HDD, SSD, flash and removable storage media, RAM, CPU, motherboard, and input/output devices.
  • Previous experience working on IT equipment, including racking and stacking equipment, cable management, building computers, and troubleshooting PCs, desktops, and laptops.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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