Knowledge of applicable accounting principles, budget preparation, business acumen, and the specialty rental industry.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
Ability to apply logic and reasoning to evaluate alternative solutions, conclusions, or approaches to problems.
Attention to detail and strong organizational, multitasking, and time-management skills, with the ability to meet deadlines.
Communication and interpersonal skills to establish working relationships across departments and organizational levels.
Ability to understand work-related written materials and communicate effectively in writing for the audience.
Ability to perform mathematical computations, including percentages, fractions, addition, subtraction, multiplication, and division, quickly and accurately.
Ability to work independently and collaboratively in a fast-paced, high-volume environment while maintaining accuracy and timeliness.
Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations.
Ability to listen to and understand information presented verbally.
Regular and punctual attendance; ability to work safely and comply with applicable safety policies, company policies, procedures, and standards.
Responsibilities
Communicate with and support customers, sales teams, and operations teams on project details, including delivery, service, and logistics for rental projects.
Coordinate incoming rental projects with operations management to execute work for the local geography and achieve branch rental revenue goals.
Process rental quotations, reservations, and contracts, and coordinate delivery, equipment, and labor logistics for rental projects.
Establish new rental and sales accounts as needed.
Support local branch operations by coordinating equipment service.
Coordinate internal and external delivery trucks and manage customer expectations regarding delivery.
Contact lost or dormant accounts to retain business; distribute promotional literature and assist with sales and marketing initiatives to increase market share.
Formulate bids for new and existing jobs and projects.
Receive customer orders and serve as the customer contact point.
Develop a referral network to help increase the client base.
Help implement, sustain, and develop quality-improvement processes focused on safety, financials, operations, and customer service.
Maintain records of sales and other business transactions.
Perform other duties as assigned.
Desired Qualifications
Knowledge of Rental Man (Wynne).
This position is responsible for communicating and supporting customers, sales and operations teams on project details including delivery, service, and/or logistics for all rental projects. While working closely with operations management to coordinate and execute incoming rental projects for the local geography to achieve rental revenue goals for the local branch.
The incumbent in this position is expected to model the following practices on a daily basis:
Demonstrate alignment with the company's mission and core business values;
Collaborate with key internal/external resources;
Participate in ongoing self-development.
Coordinates rental projects including processing rental quotations, reservations and contracts, delivery and equipment or labor logistics.
Establishes new rental and sales accounts as needed.
Supports local branch operations in equipment service coordination.
Coordinates internal and external delivery trucks and manages customer expectations regarding delivery.
Warm calls on lost and/or dormant accounts to retain business. Distributes promotional literature to customers and assists with sales and marketing initiatives to increase market share.
Formulates bids on new and existing jobs and projects
Receives customer orders and serves as the customer contact point.
Generates a referral network to assist in increasing the client base.
Aids in implementing, sustaining, and developing quality improvement processes that focus on safety, financials, operations, and customer service.
Maintains records of sales or other business transactions.
Requires regular and punctual employee attendance
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Performs other duties as assigned
Knowledge of applicable accounting principles, budget preparation, and business acumen.
Demonstrated knowledge of specialty rental industry.
Proficient with MS Office Word, Excel, Outlook, etc. Rental Man (Wynne) knowledge strongly preferred.
Understands the implications of new information for both current and future problem-solving and decision-making.
Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Exceptional attention to detail.
Excellent communication and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
First-class organizational, multi-tasking, and time management skills, deadline oriented.
Understands written sentences and paragraphs in work related documents and communicates effectively in writing as appropriate for the needs of the audience.
Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately.
Ability to work independently and within a team in a fast-paced, high-volume environment with emphasis on accuracy and timeliness.
Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations.
The ability to listen to and understand information and ideas presented through spoken words and sentences.