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CIBC

Runs banking and investment services across North America

Market Vice President - Business Banking

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Demonstrated experience and expertise understanding and meeting the financial needs of medium-size businesses.
  • Proven ability to lead in an ambiguous and ground-breaking environment.
  • Highly developed business planning skills to develop business plans and tactics supporting organizational strategies and objectives.
  • Demonstrated ability to set priorities decisively and implement action plans.
  • Experience developing and implementing strategic team goals.
  • Experience coaching employees and driving successful team performance.

Responsibilities

  • Lead execution of strategies and tactics to grow the Business Banking business, improve client experience, and build relationships with clients and prospective clients.
  • Establish strategies, initiatives, and tactics to achieve plans.
  • Provide leadership, direction, and coaching to the management team to maximize sales effectiveness across multiple offers and drive business results.
  • Lead the team to deliver consistent financial results while leveraging CIBC capabilities and maintaining high standards of client and credit management.
  • Build a client-centric relationship management team focused on creating value for clients.
  • Improve client experience by embedding sales and service management methodology across employees so clients are introduced to appropriate offers and partners.
  • Establish and implement strategies to improve client experience, deepen client relationships across offers, increase share of wallet, and decrease attrition rates.
  • Build a culture emphasizing advisory, sales, service, risk management, and performance orientation.
  • Provide leadership and optimize Business Banking performance with a balanced approach.
  • Propose and manage execution of the branding strategy.
  • Determine and maintain current knowledge of which products can be offered remotely.
  • Establish and maintain relationships with partners in Product, Risk, National Sales & Service, and the broader PSB team.
  • Create a supportive work environment characterized by innovation, energy, empowered teamwork, customer loyalty, and employee commitment.
  • Drive CIBC growth by supporting entrepreneurs, identifying prospect needs, opportunities, and risks, coordinating internal subject matter specialists, and developing tailored financial solutions.
  • Manage financial and people resources across areas of influence.
  • Cultivate relationships with clients’ executive and ownership structures and other key decision-makers.
  • Provide financial advice supporting management of clients’ entire business needs.
  • Maintain a thorough understanding of clients’ industries and businesses, including business strategy soundness, competitive position, management quality, business risks, ownership and control, interdependencies, and financial risks.
  • Lead development of innovative methods, techniques, and evaluation criteria to achieve broad objectives.

About the Company

CIBC

Runs banking and investment services across North America

CIBC runs personal and business banking, wealth management and capital markets businesses for clients in Canada and the United States. Its Canadian retail bank pairs banking centres and contact centres with mobile and online services, while its U.S. business focuses on commercial clients and private wealth. Customers use its accounts, mortgages, loans and investment services to manage cash, borrow and invest. The bank earns interest on lending, charges account and advisory fees, and generates revenue from securities trading and investment management. CIBC was formed by a bank merger in 1961, with operating roots dating to 1867, and is headquartered in Toronto, Ontario.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1961

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