Personal Trust Manager

Pay Range: $108,869.00 - $145,150.00Responsible for the management of the Personal Trust Group; directs activities of administrators and support staff, including the training, mentoring and development of staff: Administers a significant group of complex accounts; Provides guidance to administrators and private client advisors regarding administrative issues as required. Responsible for the compliance oversight of assigned team. Acts as chair of regional Account Review Process.

Education and Experience:

• Bachelor's degree or equivalent experience with background in finance, business management, investments or other relevant areas
• 7-10 years relevant management experience in a Trust department, Financial Services organization, Insurance company or law firm
• Completion of career specific training such as Cannon Trust or New York Bankers Trust Schools to include casework in estate and trust administration and taxation
• 5 years previous experience supervising work activities of others

Skills and Abilities:

• Ability to direct work activities of staff.
• Excellent verbal and written communications skills, able to research independently and reduce findings to writing.
• Strong computer literacy to include Microsoft Office Suite and other proprietary industry software.
• Excellent customer service skills; able to independently organize, coordinate, and outline agendas for client meetings that may include other professionals.
• Ability to understand and interpret complex legal documents.
• Significant working knowledge of personal income, fiduciary income and transfer taxation.
• Strong mentoring and problem resolution skills.
• Knowledge of performance review policy.

Tasks Performed:

• 35% - Administers trusts, estates and agency accounts, often of a sensitive nature and for high net worth clients, providing superior customer service. Consults with attorneys and other financial planning professionals to mutually attain client/account objectives. Independently analyzes and interprets complex testamentary and inter vivos instruments and applies conclusions in the administration of trusts and estates.
• 25% - Trains, mentors, develops and oversees a team of Trust Administration officers
• 20% - Completes annual review of administrative documentation and participates in investment risk analysis of account assets to ensure compliance with internal policies and external regulations.
• 10% - Analyzes trust and estate accountings for accuracy and proper form, to determine that account administration has been properly completed.
• 5% - Chairs a regional Account Review Committee
• 5% - Other duties as assigned.

Physical Requirements:

• Communicate effectively with internal and/or external customers
• Stationary 75% of the time or greater
• Move objects up to a maximum of 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success. 

Wellbeing 

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally. 

Community Involvement 

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace. 

Culture 

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued. 

Career Development 

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential. 

Total Rewards 

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.   

Business Stability 

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan. 

Benefits for Full-Time Employees: 

• Generous Paid Time Off: At least 22 days annually, prorated in the year of hire. 

• Parental Leave: Six weeks of paid leave at 100% of your salary. 

• Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being. 

• Flexible Spending Accounts: For healthcare and dependent care expenses. 

• Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage. 

• Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage. 

• Voluntary Benefits: Including hospital, accident, and critical illness coverage. 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

• Adoption Assistance: Supporting your growing family. 

• Tuition Reimbursement: Invest in your education and career growth. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Pet Insurance: For all your furry friends.

• Financial and Banking Services: Various banking services benefits and financial planning assistance. 

Benefits for Part-Time Employees Working 20+ Hours/Week: 

• Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants. 

• Dental and Vision Coverage: Ensuring your overall health and well-being.

• Voluntary Benefits: Including hospital, accident, and critical illness coverage.

• Generous Parental Leave: Six weeks of paid leave at 100% of your salary. 

Benefits for All Part-Time Employees: 

• Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

• Paid Sick and Safe Leave: For your health and safety. 

• Employee Assistance Program (EAP): Access to support and resources. 

• Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.