IT Systems Analyst 4
About the job
- A bachelor's degree or equivalent and 3 years of experience, or 6 or more years of related experience.
- Excellent verbal and written communication skills.
- Excellent critical-thinking skills.
- A required IAT II certification: Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher.
- Top Secret clearance with SCI eligibility.
- Ability to support day, swing, and overnight shifts in a 24/7/365 mission environment; all shifts are four 10-hour days with three days off.
- Ability to work extended hours or days when occasionally required.
- Provide tactical command and control support for the 688th Cyberspace Wing's cyberspace operations and support missions.
- Execute tasks assigned to the crew and assist contractor, military, and civilian teammates as needed.
- Support Cyber Operations Control, Terrain Awareness, Integrated Security, and Problem Operations mission areas.
- Initiate, coordinate, or participate in network operations with enterprise mission partners; maintain situational awareness and deconflict network operations across the AFIN.
- Coordinate and track immediate support for top priorities from the AFCYBER Operate Prioritization List.
- Brief the status of OPREPs, SITREPs, MISREPs, AFCYBER priorities, high-interest items, outages, NDCIs, ASIs, PONDs, and current 24-hour CTO missions and AFIN SOC updates.
- Conduct initial review of Requests for Support and participate in the weekly Engineering RFS Board to discuss statuses and maintain awareness of requests.
- Provide support to resolve MAJCOM priorities.
- Coordinate with 616 OC on AFCYBER priorities.
- Track high-interest items for AFIN operations.
- Respond to RFIs from 688 CW leadership and external agencies.
- Maintain knowledge of Change Request processes.
- Coordinate, maintain situational awareness of, and deconflict network operations with mission partners.
- Direct troubleshooting of outages, degradations, and isolations.
- Submit CCIRs to 688 CW leadership and 616 OC.
- Troubleshoot network issues using established procedures.
- Generate CTOs for assignment to applicable 688 CW tactical units.
- Conduct mission reviews of CTOs from applicable 688 CW tactical units.
- Perform initial triage and scoping of network assessments.
- Coordinate with 688 CW/A2O on reports and tippers related to vulnerability management, DCO high-interest items, and emerging cyber threats.
- Identify threats and vulnerabilities using the ARAD/Tanium toolset.
- Identify solutions for complex network-system issues.
- Perform initial triage and scoping of network infrastructure during outage resolution.
- Serve as liaison to the 38th Engineering Squadron.
- Coordinate engineering support for complex outages, OPREPs, and extended service degradations.
- Coordinate requests for engineering support.
- Complete administrative tasks as required and other duties as assigned.
- CASP, GCIM, CISM, or CISSP certification.
About the company
Computer World Services provides IT services and support to the Federal Government, focusing on mission-critical and enterprise needs. Its offerings include IT operations and maintenance, systems architecture and engineering, cloud solution services, agile software development, call center outsourcing, and cybersecurity. The company works by delivering a range of services through a staff of 400+ across 20+ federal customers worldwide, pairing hands-on operations with engineering, cloud, and security capabilities to meet government missions. It differentiates itself through formal quality and process certifications (ISO 9001:2015 and CMMI-DEV Level 3) and a track record of ongoing process improvement. The company’s goal is to provide reliable, secure, and scalable IT support and development to federal agencies, ensuring mission success and continual performance improvement.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Falls Church, Virginia
Founded
1990
Get referred to Computer World Services
See people who can refer or advise you
Simplify's Take
What believers are saying
- AMIC extended CWS's $213.3 million Air Force cyberspace contract through October 2, 2031.
- CWS won a $19.8 million Integrated Air Force Network Operations and Services award in April 2026.
- FY2026 YTD obligations reached $40.8 million across 30 actions, signaling active capture.
What critics are saying
- CWS's GSA MAS period ends September 15, 2026, forcing recompete pressure.
- GAO protest B-424228 remains open through November 12, 2026, risking DFAS revenue.
- Air Force concentration and bid protests expose CWS to contract loss and shrinkage.
What makes Computer World Services unique
- CWS holds GSA MAS, OASIS+, ITES-3S, and CIO-SP3 vehicles across 2026.
- It serves 20-plus federal customers globally with ISO 9001 and CMMI-DEV Level 3.
- Its Air Force network operations and cybersecurity work sits inside mission-critical systems.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Hybrid Work Options