Mallory Alexander International Logistics

Global freight forwarding, warehousing, and customs

Regional Director

Operations & LogisticsConfirmed live in the last 24 hours

Full-timeLaredo, TX, USANo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Business, Logistics and Supply Chain, Transportation, or an associate field is required, or an equivalent combination of education and work experience may be substituted.
Seven to ten years of experience in international freight forwarding is required.
Advanced or extensive understanding of industry terminology, government regulations, and operational processes related to international shipping by ocean and air is required.
Seven to ten years of supervisory or managerial experience and operations leadership experience are required.
Proficiency in Outlook, Word, Excel, and operational systems is required.
A licensed customs broker credential and experience with Mexican customs clearance procedures and warehouse operations are preferred.
Experience using CargoWise One is preferred.
Bilingual English and Spanish ability is required.

Responsibilities

Oversee daily operations of the Laredo office and warehouse, and support import and export professionals in growing and servicing the business.
Maximize profitability through decisive leadership while maintaining quality and customer-service standards.
Take ownership of the branch's full profit and loss and performance, and take action to meet budget guidelines and key performance indicators.
Build relationships with customers and vendors to strengthen the company's marketplace position.
Operate the branch in accordance with company values and fundamentals.
Drive continuous improvement with the team to improve customer experience and operational efficiency.
Work with global partners to identify and close business opportunities and strengthen the company's brand.
Analyze and interpret financial statements, including profit and loss statements and cash flows, to maximize profits through sound business practices.
Address systemic issues involving network performance, customer profitability, and process deviations, and ensure effective corrective action.
Keep senior management informed of major branch developments.
Manage financial activities including accounts receivable, file-level closing, profitability verification, and dispute resolution.
Build business cases based on facts and financial data, and apply company behaviors in branch decisions.
Ensure corrective action plans are achieved and followed up within the branch.
Hold the team fiscally accountable and drive achievement of financial key performance indicators and budgets.
Identify, hire, develop, and train talent, providing a challenging and rewarding work experience.
Supervise employees through hiring, training, development, coaching, counseling, evaluation, and discipline in accordance with company values and mission.
Set performance goals, measure performance, and provide regular informal and formal feedback to direct reports.
Monitor staffing levels and allocate workload across the team within the assigned territory.
Develop team members and individuals, and plan for succession.
Work with the existing sales team to execute sales strategy, personally build and maintain a book of business, provide executive coaching and support to the team, and develop new business.
Direct daily warehouse operations by planning and managing warehouse activities proactively.
Perform other duties as assigned.

Desired Qualifications

Sales, account management, or business development experience is preferred.

Mallory Alexander International Logistics, a global third-party logistics (3PL) provider, is looking for talented individuals to join our growing team.

The Regional Director will oversee the daily operations of our Laredo office, 400,000 sq ft of warehouse space and support a team of experienced import and export professionals to grow and service the business. The Director will be a Licensed Customs Broker with experience in Mexican Customs Clearance procedures and Warehouse Operations.

Duties and Responsibilities:

Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.
Fosters strong relationships with customers and vendors to strengthen the company’s position in the marketplace.
Operates branch with the utmost integrity with full support of company values and fundamentals.
In collaboration with team, drives continuous improvement efforts throughout the branch to improve our customer experience and to enhance operational efficiencies.
Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
Proactively keeps senior management informed of major developments within the Branch.
Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
Drives the company behavior within branch decisions and building business cases based on facts and financial data.
Accountable for achieving and following up on corrective action plans within the Branch.
Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI’s and budgets.
Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department.
Monitors and manages staffing levels and workload allocation across team within assigned territory.
Develops team and individuals within the team and succession planning.
Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed. New Business Development.
Directs daily warehouse operations by planning and managing warehouse activities with a proactive approach.
Performs other duties as assigned.

Qualifications:

Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement.
7-10 years of experience in international freight forwarding required.
Advanced/extensive understanding of industry terminology, government regulations, and operational processes related to international shipping, both ocean and air transport modes.
Sales/Account Management/Business Development experience preferred.
7-10 years of supervisory/managerial experience required, operations leadership experience.
Proficiency in Outlook, Word, Excel and operational systems.
Excellent organizational, planning and follow-up skills.
Excellent written and oral communication skills.
A team player and leader by example.
Licensed Customs Broker with experience in Mexican customs clearance procedures and warehouse operations preferred
Experience using operating system CargoWise One preferred.
Must be Bilingual English/Spanish.

Why Mallory Alexander?

Mallory Alexander International Logistics is a leading full-service logistics provider established in 1925. With more than 10 facilities in the U.S. and 3 in Asia, Mallory Alexander supports manufacturers, retailers and other suppliers in the storage and shipment of their valuable cargo, and we do it with confidence–on time, with care, everywhere. We proudly offer competitive compensation, robust benefits and a family environment, an environment where our dedicated employees are able make an impact on our customers' experience.

If you are based in California, we encourage you to read this important information for California residents linked here.

About the Company

Mallory Alexander International Logistics

Global freight forwarding, warehousing, and customs

Mallory Alexander International Logistics provides warehousing, freight forwarding, brokerage, air and ground transportation, NVOCC, customs brokerage, supply chain consulting, managed logistics, cargo security, and IT solutions. It supports end-to-end supply chain management by storing goods, moving them domestically and internationally, handling customs, and offering technology to track and optimize shipments. The company differentiates itself with C-TPAT and ISO 9001:2015 certifications and a President’s E-Award for Exporting Excellence, along with recognition from leading industry publications. Its goal is to help customers achieve efficient, secure, and compliant logistics across international and domestic markets through reliable, scalable, and integrated services.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Memphis, TN
Founded: 1925

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