GMS-Staff-IDAM-Sailpoint IIQ

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IAM Tool - SailPoint – Staff (L2)

The SailPoint Administrator role will be primarily responsible for the support and enhancement that are required for the engagement. Also adhering to stated SLA’s and ensuring high standards for quality in regard to project documentation.

Key Requirements / Responsibilities:

• Experience in working on any two IAM engagements providing application support (SailPoint preferably).
• Exposure to SailPoint features and capabilities.
• Knowledge on IAM Solution.
• Troubleshoot SailPoint Issues.
• Provide support for all design, implementation, and maintenance activities related to Identity Access Management (IAM) with SailPoint.
• Develop and maintain user onboarding workflows and provisioning
• Work with network, server team to set up /modify/resolve issues related to SailPoint infrastructure.
• Experience with Continuous Delivery.
• Support onboarding of application and platform users.
• Monitor IAM platform components and resource
• Provide IAM support to end users.
• Support integration with Active Directory and other Identity Stores.

Relationships:

•  Operation Lead           / L3

Qualifications:

Education:

• Bachelor or college degree in related field or equivalent work experience

.

Work Experience:

• 2-4 Years’ Experience

Skills Expertise

• Good soft skills i.e. verbal & written communication, technical document writing etc
• Exposure to global security standards e.g. PCI, SOX, HIPAA etc (Good to have)
• Prior experience working in remote teams on global scale
• Customer orientation skills
• Scripting knowledge like PowerShell, perl etc (Preferred)

Certification:

• Any IDM certification (Good to have)
• ITIL or equivalent (Good to have)

Work Requirements:

• Willingness to travel as required
• Willingness to be on call support engineer and work occasional overtime as required
• Willingness to work in shifts as required

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