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Rydoo

Cloud expense management with OCR automation

Head of Account Management

Account ManagementConfirmed live in the last 24 hours
Full-timeLisbon, PortugalNo salary listed

About the Job

Requirements

  • At least 4 years of experience in SaaS enterprise sales or account management.
  • At least 2 years of experience managing a sales team of at least 5 people.
  • A proven track record of driving expansion revenue, including cross-selling a multi-product portfolio.
  • Hands-on experience closing complex enterprise deals.
  • Experience managing international markets.
  • Fluency in English.
  • Strong knowledge of structured sales processes such as MEDDIC and Salesforce.
  • Ability to translate data into action.
  • Executive communication and negotiation skills.
  • Ability to operate and adapt in a fast-changing, high-growth environment.

Responsibilities

  • Build, lead, coach and develop an international team of Account Managers with clear performance standards.
  • Recruit, retain, mentor and grow talent.
  • Train and coach the team on sales methodology and execution, forecasting, product knowledge across Expense and Accounts Payable, competitive positioning, and account planning and territory management.
  • Own the Account Management team's upsell and cross-sell targets and contribute to the company's Expansion ARR targets.
  • Design and run a systematic expansion motion between Expense and Accounts Payable, including target account selection, role plays, messaging and enablement.
  • Identify whitespace across the customer base and build account plans that grow adoption, users, entities and regions.
  • Partner with Customer Success, Marketing and Product on campaigns, customer-facing content and packaging of the two products.
  • Lead the growth strategy for the largest enterprise accounts, including multi-entity and multi-country customers.
  • Build executive relationships with key customer stakeholders and sponsor complex expansion deals.
  • Own renewal negotiations for expansion-driven accounts in line with pricing and negotiation frameworks set with the VP Customer Growth.
  • Lead the team in building and managing an expansion pipeline by identifying, qualifying and advancing opportunities.
  • Deliver regular, data-driven forecasts to leadership using Salesforce dashboards and reporting.
  • Continuously improve Account Management processes, tooling and handovers with RevOps.
  • Work with Customer Success to align on account health, risk and expansion signals.
  • Partner with Sales, Partnerships, Marketing, Product, Legal, Finance and RevOps on go-to-market alignment.
  • Bring customer feedback into product decisions.

Desired Qualifications

  • Experience managing markets in Benelux, DACH or the UK.
  • German and/or Dutch language skills.

About the Company

Rydoo

Cloud expense management with OCR automation

Rydoo provides a cloud-based expense management platform that automates how businesses handle employee expenses through web and mobile apps. It uses OCR to extract data from receipts, supports mileage and per-diem calculations, and includes multi-level approval workflows with real-time analytics and policy alerts. The service integrates with major accounting, ERP, and HR systems (e.g., SAP, Oracle, Microsoft Dynamics, Xero, QuickBooks) and scales from about 50 employees to large enterprises, serving over a thousand clients. The goal is to simplify and automate corporate expense workflows, ensure policy compliance, and give clear spend insights across the organization.

Company size
201-500
Company stage
Series A
Total funding
$8.6M
Headquarters
Antwerp, Belgium
Founded
2011

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