Novant Health

Integrated health network with care facilities

Clinical Services Navigator Registered Nurse - Cancer Hematology Clinic

Nursing & Frontline Patient CareUpdated on Nov 10

Full-timeCharlotte, NC, USANo salary listedIn-person

About the Job

Requirements

A four-year bachelor's degree is required.
Three to five years of nursing experience is required.
Two years of experience caring for the targeted patient population is preferred, as is experience in a broad range of clinical situations or settings.
Registered Nurse licensure is required.
Oncology experience is required.
Ability to successfully complete generic and department-specific skills validation and competency testing is required.

Responsibilities

Perform comprehensive clinical review of incoming malignant hematology referrals.
Prioritize referrals according to established disease-specific triage criteria.
Ensure patients are matched with the appropriate malignant hematology subspecialist.
Facilitate expedited scheduling of urgent and high-acuity cases.
Coordinate collection of required medical records and diagnostic information before consultation.
Serve as a clinical liaison between referring providers, scheduling teams, and treating clinicians.
Improve referral throughput and reduce administrative burden on clinic nurses, physicians, and advanced practice providers.
Support timely patient access and enhance the overall patient and referring provider experience.

Desired Qualifications

Two years of experience caring for the targeted patient population.
Experience in a broad range of clinical situations or settings.

What We Offer

The nurse navigator will be in charge of referral management and clinical triage. They would provide centralized oversight of incoming referrals, evaluate referral urgency and scheduling needs.

ONCOLOGY EXPERIENCE REQUIRED

What we offer

Benefits begin on day one of employment.
Competitive benefits package
Career growth and advancement opportunities
Clinical and non-clinical career pathways
Tuition reimbursement
Approved employer for the Public Service Loan Forgiveness (PSLF) Program

What You'll Do

Perform comprehensive clinical review of incoming malignant hematology referrals.
Prioritize referrals according to established disease-specific triage criteria.
Ensure patients are matched with the appropriate malignant hematology subspecialist.
Facilitate expedited scheduling of urgent and high-acuity cases.
Coordinate collection of required medical records and diagnostic information prior to consultation.
Serve as a clinical liaison between referring providers, scheduling teams, and treating clinicians.
Improve referral throughput and reduce administrative burden on, clinic nurses, physicians and advanced practice providers.
Support timely patient access and enhance the overall patient and referring provider experience.

What We're Looking For

Education: 4 Year / Bachelors Degree Required.
Experience: Three to five years of nursing experience, required. Two years of experience in care of targeted patient population; experience in a broad range of clinical situations or settings, preferred.
Licensure/Certification: RN, required.
Additional Skills/Requirements (required): Ability to successfully complete generic and department-specific skills validation and competency testing.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

190476

About the Company

Novant Health

Integrated health network with care facilities

Novant Health operates an integrated healthcare network with hospitals, clinics, urgent care, imaging and pharmacy services across North Carolina and South Carolina. Its care model connects facilities and clinicians to provide a coordinated continuum of care, from primary and specialty services to outpatient and virtual visits. The network sets itself apart through its scale as an integrated system, a strong safety and quality focus, and active use of clinical trials and innovative care delivery; it also emphasizes community benefits and a large virtual care platform. Its goal is to improve community health by expanding access to safe, high-quality care and advancing health outcomes through research, innovation in care delivery, and value-based partnerships.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Charlotte, NC
Founded: 1997

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