Cuckoo Rental America

Installation Technician

Customer SupportConfirmed live in the last 24 hours

ContractAnnandale, VA, USANo salary listedIn-person

About the Job

Requirements

Strong communication skills and excellent verbal and written communication skills.
Ability to maintain professionalism when customers are stressed or upset.
Experience working in a fast-paced team environment.
Must be eligible to work in the United States.
Technical knowledge and ability; communication and collaboration skills; knowledge of safety and compliance; and practical experience with fieldwork, maintenance, and troubleshooting are listed in the Korean qualifications.
Bilingual ability in Korean and English is highly preferred.

Responsibilities

Maintain a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly and effectively to customer service inquiries.
Troubleshoot and develop creative solutions that address customer challenges.
Maintain full knowledge of, and stay up to date on, all products and services.
Provide technical assistance to callers.
Communicate with customers through various channels.
Acknowledge and resolve customer needs in a timely and satisfactory manner.
Keep records of customer interactions, transactions, comments, and complaints.
Provide feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

Desired Qualifications

Bilingual ability in Korean and English is highly preferred.

[CUCKOO] Technical Support - Independent contractor, 1099

Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly and effectively towards customer service inquiries
Troubleshoot and develop creative solutions that cater to customer challenges
Having full knowledge and staying up to date on all of our products and services
Provide technical assistance to callers
Communicating with customers through various channels.
Acknowledging and resolving customer needs in a timely and satisfactory manner
Keeping records of customer interactions, transactions, comments and complaints.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support

Qualifications:

Bilingual in Korean and English is highly preferred
Strong communication skills
Excellent verbal and written communication skills
Ability to maintain professionalism when customers are stressed or upset.
Experience working in a fast-paced team environment
Must be eligible to work in the U.S.

기술적인 지식과 능력
커뮤니케이션과 협업능력
안전에 대한 지식과 규정 준수
현장작업, 유지보수, 고장진단 등 실무경험
미국에서 합법적 근무 자격자
지역 담당할 수 있는 분
경험이 없으셔도, 트레이닝 해드립니다.

[email protected]

Equal Employment Opportunity

Cuckoo Rental America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

About the Company

Cuckoo Rental America

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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