Senior Software Engineer - Site Reliability Engineering, Cloud Ops

Make Your Mark:

As a Sr. Software Engineer, you will play a crucial role in delivering high-quality, resilient releases to our customers by designing, developing, troubleshooting, maintaining, optimizing, and scaling BlackLine’s cloud-based backend services and driving innovation into our product suite. In this role, you will bridge software engineering and Site Reliability Engineering (SRE)—collaborating across teams to build scalable new features, optimize existing services with elegant code, automate CI/CD pipelines, establish robust observability, and ensure uninterrupted platform availability. Your attention to detail, tenacity, creative problem-solving, and thinking ahead will directly impact the company's success, operational resilience, and the success of your peers across the organization. If you have a passion for delivering products that make a difference, are driven to make systems better and more reliable in all that you do, and are eager to work in a collaborative agile environment where developers are dedicated to solving customer problems and innovating, then we want to talk to you.

You'll Get To:

• Feature Delivery & Core Engineering: Design, develop, and deliver product features and scalable cloud backend microservices, while adhering to timelines, coding standards, requirements, and quality.

• Architecture & Maintainability: Implement, refine, and enforce software development techniques to ensure that delivered features meet software integration, performance, security, maintainability, and high-availability expectations.

• Code Quality & Best Practices: Maintain high standards of software quality and technical excellence within the team by establishing good practices and habits and writing clean, testable, maintainable, and secure code.

• CI/CD & Deployment Automation: Architect, enhance, and maintain automated CI/CD deployment pipelines (GitHub Actions, GitLab CI, ArgoCD) to support zero-downtime rolling deployments, automated verification, and rapid release velocity.

• Site Reliability & Observability: Establish Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets; build full-stack telemetry and monitoring solutions (Prometheus, Grafana, OpenTelemetry, Datadog) to drive rapid MTTD and MTTR.

• Culture of Excellence: Inspire a forward-thinking team of developers, acting as an agent of change and evangelist for a quality-first, reliability-focused engineering culture within the organization.

• Mentorship & Coaching: Mentor and coach junior team members, guiding them to sound architectural solutions, automated testing patterns, and modern DevOps practices.

• Proactive Problem-Solving: Proactively identify issues, bottlenecks, gaps, latency spikes, or scalability risks, and work to either directly affect change or advocate for that change by collaborating with peers and leadership to build consensus and take action.

• Release Support & Incident Response: Perform critical maintenance, deployment, and release support activities, participate in blameless post-mortems, and provide occasional off-hours support.

• Collaboration & Results: Adaptable team player with strong collaboration skills, clear technical communication, and a steadfast focus on results and customer value delivery.

• Continuous Innovation: Demonstrated passion for engineering excellence, curiosity, and continuous learning in cloud-native technologies, automated testing, and developer productivity tools.

What You'll Bring:

• Education & Experience: BS degree in Computer Science, Software Engineering, or 4+ years of relevant professional engineering experience.

• Software Development: 4+ years of experience in software development using general-purpose programming languages, including but not limited to C#, .NET, Java, Go, or Python.

• Web & API Architecture: 3+ years of hands-on experience in building Web Applications, SaaS products, and high-throughput RESTful APIs or microservices.

• SRE & DevOps Mindset: Demonstrated hands-on experience or operational background in SRE/DevOps practices—such as automated deployments, telemetry/monitoring, containerization, and infrastructure reliability.

• Containerization: Practical experience with containerization technologies (Docker) and container orchestration platforms (Kubernetes, EKS, or AKS).

• Automation & CI/CD: Experience configuring and managing continuous integration and delivery pipelines (e.g., GitHub Actions, GitLab CI, Jenkins) and automated testing frameworks.

• AI & Developer Productivity: 1+ years of experience with AI development tools, coding assistants, and modern productivity-enhancing processes.

We're Even More Excited If You Have (Preferred Qualifications):

• Public Cloud & Cloud Native: Hands-on experience with public cloud architecture (Azure, AWS, or GCP) and cloud-native services.

• Distributed Systems: Experience in service-oriented architecture (SOA), event-driven microservices, and designing/scaling high-performance distributed systems.

• Infrastructure as Code (IaC): Experience authoring and managing Infrastructure as Code using Terraform, Helm, or CloudFormation.

• Databases & Data Modeling: Advanced knowledge of SQL (stored procedures, data models, transactional flows) with PostgreSQL, SQL Server, and NoSQL databases.

• Messaging & Middleware: Experience with messaging and streaming platforms (Kafka, SQS, RabbitMQ), API gateways, identity/auth management, and workflow orchestration.

• Observability Tooling: Familiarity with distributed tracing, APM, and metrics collection using Prometheus, Grafana, Datadog, Splunk, or ELK Stack.

• Front-End Technologies: Experience with front-end technologies (HTML, JavaScript, CSS, modern JavaScript frameworks) is a plus.

• Open Source & Reliability: Active experience with open-source tools, chaos engineering, and resilient architectural patterns.

• Agile & Automation Focus: Prior experience in Scrum or Agile methodologies, with a passion for engineering excellence through automation, unit testing, and process improvements.

• FinTech Domain: FinTech, accounting, or Financial Services domain background.

Thrive at BlackLine Because You Are Joining:

• A Market Leader: A premier SaaS enterprise solving mission-critical finance automation challenges for thousands of Fortune 500 customers.

• A Culture of Empowerment: A collaborative, agile environment where developers are empowered to innovate, solve complex challenges, and grow their careers.

• Total Rewards: Competitive compensation, annual bonus incentives, equity (RSUs), comprehensive health and retirement benefits.

• Diversity & Belonging: An inclusive global community that champions diverse perspectives, mentorship, and employee resource groups.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.

BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Salary Range:

$182,000.00-$228,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Accommodations:

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.