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Hakim Group

Back-office services for independent eye care

Optical Assistant

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeCardiff, UKNo salary listedIn-person

About the Job

Requirements

  • A friendly, enthusiastic person who is eager to learn.
  • Experience in optics is advantageous but not required.
  • A strong background in customer service, retail, or hospitality is suitable experience.
  • Availability for some Saturday working is required.

Responsibilities

  • Welcome patients and create a positive first impression.
  • Help patients choose frames and lenses suited to their needs and style.
  • Support appointments and the smooth running of the practice.
  • Develop knowledge of eyewear, eye health, and specialist optical services.
  • Build relationships with patients in the local community.

Desired Qualifications

  • Experience in optics is advantageous.

About the Company

Hakim Group

Back-office services for independent eye care

Hakim Group is the largest network of independent opticians and audiologists in the UK and Ireland. It uses a joint venture model that acquires a majority stake in practices while the original owners keep a minority share and continue to manage, letting each practice keep its brand and community focus. The group provides centralized back-office support—procurement, finance, accounting, IT, technical support, HR, and training—so clinicians can concentrate on eye and hearing care, with revenue coming from these shared services. Its goal is to grow its network, scale its support platform, and improve efficiency and patient care across the optical and audiology sectors.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Darwen, United Kingdom
Founded
2001

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