Allata

Strategy, architecture, and enterprise software development

Application Support Engineer - .NET Fullstack

Full-Stack EngineeringConfirmed live in the last 24 hours

Full-timePune, Maharashtra, IndiaNo salary listed

About the Job

Requirements

Four to eight years of experience in .NET development and L2/L3 support, including SLA management, incident triage, log analysis, root-cause analysis, and supporting multiple parallel project workstreams.
Experience with C#, .NET 8/7/6, ASP.NET Core, Web API, Entity Framework Core, LINQ, Angular or React, TypeScript, HTML5, and CSS3.
SQL Server and T-SQL expertise, including query tuning, indexing, stored procedures, and execution plan analysis.
Understanding of object-oriented programming, SOLID principles, Clean Architecture, and secure coding practices including OWASP, OAuth 2.0, and OpenID Connect.
Experience with Microsoft Azure services including App Services, Functions, Key Vault, and Service Bus; CI/CD pipelines using Azure DevOps or GitHub Actions; Git; Docker; and Kubernetes basics.
Hands-on experience with monitoring platforms including App Insights, New Relic, or ELK, and AI-assisted engineering tools including GitHub Copilot, Claude, or Cursor.
Excellent communication skills, active participation in Agile ceremonies, experience mentoring junior engineers, and readiness for US-aligned night shifts.
Ability to prioritize, context-switch, and maintain strict SLAs across multiple live application environments.
Accountability for production uptime, analytical troubleshooting, and willingness to adopt modern AI tools, technologies, frameworks, and engineering practices.

Responsibilities

Support and own incident triage, root-cause analysis, log analysis, and defect resolution across multiple concurrent client projects, APIs, microservices, and Azure cloud infrastructure.
Maintain and enhance backend APIs and web applications built with .NET 8/7/6, C#, ASP.NET Core, Entity Framework Core, and Angular or React.
Use AI tools such as GitHub Copilot, Claude, and Cursor to accelerate debugging, code refactoring, log analysis, automated testing, and root-cause analysis documentation.
Optimize SQL Server queries, execution plans, indexing, and caching; monitor application health using App Insights, New Relic, or ELK.
Support Azure services including App Services, Functions, Key Vault, and Service Bus; maintain Azure DevOps or GitHub Actions CI/CD pipelines; and support Docker and Kubernetes container deployments.
Follow IT service management and service-level agreement standards using helpdesk tools, enforce OWASP security and OAuth 2.0 practices, maintain runbooks and standard operating procedures, and mentor junior engineers.

Desired Qualifications

Knowledge of microservices, Domain-Driven Design, CQRS, and event-driven architecture.
Experience with Redis, RabbitMQ, Kafka, or NoSQL databases such as MongoDB.
Experience with Infrastructure as Code using Terraform or Bicep and SRE deployment strategies such as Blue/Green or Canary.
Active Azure, AWS, or GCP certifications.

Allata is a global consulting and technology services firm founded in 2016, with 350+ employees across the US, India, and Argentina. We partner with some of the world's largest enterprises to move AI from idea to production — building intelligent agents, data foundations, and governance frameworks that scale.

Our teams work at the intersection of strategy, engineering, data, and design, helping clients modernize their technology, unlock data value, and create meaningful digital experiences. At Allata, you'll join an agile, cross-functional team that works closely alongside clients — making a real impact and building lasting partnerships.

We at IMRIEL (An Allata Company) have cultivated an exceptional environment with advanced technologies and driven by a culture of continuous learning, collaboration, and engineering excellence. We are looking for a smart, passionate, and analyticalApplication Support Engineer (L2/L3)who thrives on solving complex problems, optimizing high-performing systems, and maintaining production resilience for enterprise-grade applications.

If you are energized by deep technical troubleshooting, modern cloud architecture, and continuously sharpening your skills with cutting-edge engineering tools, this opportunity is for you.

Experience: 4 to 8 years.

Location: Pune

Key Responsibilities:

L2/L3 Support & Multi-Project Triage: Support and own incident triage, root-cause analysis (RCA), log analysis, and defect resolution across multiple concurrent client projects, APIs, microservices, and Azure cloud infrastructure.

.NET & Frontend Engineering: Maintain and enhance backend APIs and web applications built with .NET 8/7/6, C#, ASP.NET Core, EF Core, and modern frontend frameworks (Angular or React).

AI-Assisted Development (AIED): Leverage AI tools (GitHub Copilot, Claude, Cursor) to accelerate debugging, code refactoring, log analysis, automated testing, and RCA documentation.

Performance Tuning & Observability: Optimize SQL Server queries, execution plans, indexing, and caching; monitor application health using App Insights, New Relic, or ELK.

Cloud, DevOps & Containers: Support Azure services (App Services, Functions, Key Vault, Service Bus), maintain Azure DevOps / GitHub Actions CI/CD pipelines, and support Docker/Kubernetes container deployments.

Operations, Security & Mentorship: Adhere to ITSM/SLA standards using Helpdesk tools, enforce OWASP security and OAuth 2.0 practices, maintain runbooks/SOPs, and mentor junior engineers.

What you need:

Basic Skills & Qualifications

Experience & Support: 4 to 8 years in .NET development/L2-L3 support covering SLA management, incident triage, log analysis, RCA, and managing support across multiple parallel project workstreams.

Core Tech Stack: C#, .NET 8/7/6, ASP.NET Core, Web API, Entity Framework Core, LINQ, and modern frontend frameworks (Angular or React) with TypeScript, HTML5, and CSS3.

Database Mastery: SQL Server/T-SQL expertise, including query tuning, indexing, stored procedures, and execution plan analysis.

Architecture & Clean Code: Strong understanding of OOP, SOLID principles, Clean Architecture, and secure coding practices (OWASP, OAuth 2.0, OpenID Connect).

Cloud & DevOps: Experience with Microsoft Azure (App Services, Functions, Key Vault, Service Bus), CI/CD pipelines (Azure DevOps/GitHub Actions), Git, Docker, and Kubernetes basics.

Observability & AI Tools: Hands-on experience with monitoring platforms (App Insights, New Relic, ELK) and AI-assisted engineering tools (GitHub Copilot, Claude, Cursor).

Soft Skills & Process: Excellent communication skills, active participation in Agile ceremonies, experience mentoring junior engineers, and readiness for US-aligned night shifts.

Good to Have

Microservices, Domain-Driven Design (DDD), CQRS, and event-driven architecture.

Redis, RabbitMQ, Kafka, or NoSQL (MongoDB).

Infrastructure as Code (Terraform/Bicep) and SRE deployment strategies (Blue/Green, Canary).

Active Azure, AWS, or GCP certifications.

Personal Attributes

Multi-Tasking & Ownership: Strong ability to prioritize, context-switch seamlessly, and maintain strict SLAs across multiple live application environments simultaneously.

Resilience & Growth: Strong accountability for production uptime, analytical troubleshooting, and eagerness to adopt modern AI tools and engineering practices.

Intellectual curiosity and willingness to adopt new tools, technologies, frameworks, and engineering practices.

At Allata, we value differences.

Allata is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Allata makes employment decisions without regard to race, color, creed, religion, age, ancestry, national origin, veteran status, sex, sexual orientation, gender, gender identity, gender expression, marital status, disability or any other legally protected category.

This policy applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About the Company

Allata

Strategy, architecture, and enterprise software development

Allata is a strategy, architecture and enterprise‑level application development firm that helps clients grow opportunities, improve efficiencies and automate processes through custom technologies. It defines vision and value creation, shapes strategic product designs, and manages enterprise delivery to enable business agility at the intersection of people, process, and technology. The company differentiates itself with a networked team culture that prioritizes caring, client focus, and responsible growth—including a monthly charitable donation equal to 2% of net income—and by delivering transformational work across industries. Allata’s goal is to help clients become more nimble, transformative, and disruptive while building a connected team of talented professionals who can stand strong on their own yet work together to achieve client goals.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Dallas, TX
Founded: 2016

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