Full-Time

Principal Solutions Engineer

Posted on 6/18/2024

Cresta

Cresta

201-500 employees

Provides AI solutions for contact centers

AI & Machine Learning

Senior, Expert

Remote in USA

Required Skills
Sales
Salesforce
Requirements
  • 5-7 years of experience in a customer facing role
  • 1-3 years of experience in a technical pre-sales sales role selling to large enterprises
  • Highly organized
  • Impeccable work ethic
  • Energy, enthusiasm, and thoughtfulness
  • Ability to learn new technology quickly
  • Natural problem-solver and resourceful
  • Knowledge of Salesforce.com and contact center technologies is a plus
Responsibilities
  • Solving problems for potential customers and demonstrating the value of Cresta
  • Partnering with Sales Directors to understand prospects' situations and challenges
  • Crafting solutions using Cresta for existing processes
  • Providing insights and learnings from experience in customer improvement
  • Training managers and users on the Cresta solution
  • Translating prospect use cases into technical solutions
  • Delivering captivating product demos
  • Running ROI workshops
  • Providing feedback to product management

Cresta AI offers generative AI solutions for the intelligent contact center, providing AI coaching, real-time customer intelligence, and performance management. The technology is utilized by leading companies such as Intuit, Cox Communications, Dropbox, and Blue Nile.

Company Stage

Series C

Total Funding

$156M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

13%

1 year growth

30%

2 year growth

34%