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Industries
Consumer Software
Enterprise Software
AI & Machine Learning
Company Size
201-500
Company Stage
Series D
Total Funding
$276M
Headquarters
Palo Alto, California
Founded
2017
Cresta provides AI-powered coaching and assistance to enhance business outcomes, particularly in sales. Its main product, Cresta for Sales, analyzes all sales conversations to identify performance gaps and offer real-time coaching, helping sales teams improve their efficiency and effectiveness. This service is available through a subscription model and is suitable for businesses of all sizes across various industries. Cresta also offers a chatbot service that automates repetitive conversations, allowing sales agents to focus on more complex tasks. The company's patented Real-Time Intelligence Engine continuously learns from interactions to highlight effective behaviors, giving businesses a competitive edge. Clients have reported notable improvements, including faster response times and increased sales conversions.
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Total Funding
$276M
Above
Industry Average
Funded Over
4 Rounds
Industry standards
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
Paid Parental Leave
401(k) Retirement Plan
Remote Work Options
Wellness Program
Commuter Benefits
Cresta was named a Leader in Forrester's evaluation of the most significant vendors in the category, receiving the highest score in Current Offering category, as well as the highest possible scores across 16 criteria, including Insight Discovery, Real-Time Guidance, Outcome Analysis, GenAI Safety & Controls, and Insights-to-Action.
Cresta, the leading provider of generative AI for contact centers, announced a strategic collaboration with Optimum, one of the largest broadband and video services providers in the United States.
Optimum collaborates with Cresta to further transform its customer experience with artificial intelligence.
PALO ALTO, Calif., Feb. 27, 2025 /PRNewswire/ - Cresta, the leading contact center AI platform for human and AI agents, today announced strong results following their latest deployment of Cresta AI Agent with Brinks Home.
Comcast Ventures has participated in Cresta's $125 million Series D funding round. Cresta, led by CEO Ping Wu, is recognized for its strong team and innovative AI technology. The company provides generative AI tools for sales and customer service contact centers, enhancing efficiency and automation. Cresta's solutions help enterprises gain insights from customer interactions and support human agents with AI-driven co-pilot tools.
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Industries
Consumer Software
Enterprise Software
AI & Machine Learning
Company Size
201-500
Company Stage
Series D
Total Funding
$276M
Headquarters
Palo Alto, California
Founded
2017
Find jobs on Simplify and start your career today