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fonio

AI phone assistant platform for SMEs

People Operations Manager

HR Operations & CoordinationUpdated on Nov 6
Full-timeNew York, NY, USA

About the Job

Requirements

  • Three or more years of People Operations, human resources, or operations experience, ideally in a startup or scale-up.
  • Knowledge of US labor law, payroll, and collective agreements.
  • AI and automation/workflow skills.
  • Strong English skills.

Responsibilities

  • Manage employment contracts for all employees, including direct and indirect employment, and organize equipment, accounts, workspaces, and support for international colleagues' relocation.
  • Introduce and own an HRIS tool and automate workflows across systems.
  • Organize and own internal payroll processes, including calculation of variable compensation for all sales teams.
  • Support international hiring, time tracking, collective agreements, and international taxation topics.
  • Manage and monitor compensation bands across teams and countries.
  • Organize internal and external events, including hackathons and off-sites.
  • Manage employee offboarding.
  • Design feedback cycles, learning and development, and career development, such as an SDR academy, as the role develops.

Desired Qualifications

  • Startup or scale-up experience.

About the Company

fonio

AI phone assistant platform for SMEs

fonio.ai provides a no-code AI phone assistant for small and medium-sized enterprises, letting businesses deploy a customized virtual agent that answers calls 24/7, schedules appointments, takes orders, transcribes conversations, and routes to humans when needed, with CRM integrations and a pay-per-minute pricing model. It works by enabling a quick, code-free setup of an AI phone solution that handles natural speech in European languages, operates across calls, and connects with existing CRM systems. The platform differentiates itself by focusing on EU SMEs in the DACH region, offering European-language support, CRM integrations, and a pay-per-minute model with rapid deployment. Its goal is to expand across Europe, grow its product and customer base, and make AI-powered telephony accessible and affordable for European SMBs.

Company size
51-200
Company stage
Seed
Total funding
$19.4M
Headquarters
Vienna, Austria
Founded
2024

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