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AUTO1 Group

European digital platform for used-car trading

Office Assistant / Service Representative with Automotive Knowledge

RetailConfirmed live in the last 24 hours
Full-timeKempten, GermanyNo salary listedIn-person

About the Job

Requirements

  • Commercial experience is welcome, including for career changers.
  • Automotive knowledge from experience as an automotive mechatronics technician, automotive painter, automotive salesperson, or initial vehicle-assessment knowledge is advantageous.
  • Customer-service orientation is required to create a positive purchasing experience and improve customer satisfaction.
  • Flexibility in working hours, openness toward others, and strong communication skills are required.
  • A proactive can-do attitude and interest in an automotive environment are required.

Responsibilities

  • Ensure a smooth service process and excellent service quality for customers.
  • Support and advise customers from contract creation through reviewing all contract details.
  • Perform administrative tasks and work with and on vehicles.
  • Conduct visual vehicle assessments, deregister vehicles, and prepare vehicles for the business-to-business and business-to-consumer operations.
  • Inspect vehicle condition and create an electronic condition report using the company-developed app.
  • Purchase vehicles from customers.

About the Company

AUTO1 Group

European digital platform for used-car trading

AUTO1 Group operates a European digital platform ecosystem for used cars, bringing together wirkaufendeinauto.de, AUTO1.com, and Autohero to serve both individual buyers and automotive dealers. Vehicles are sourced from consumers via wirkaufendeinauto.de and then remarketed to dealers through AUTO1.com or sold directly to consumers via Autohero, with valuation, pickup, sale, and financing as part of an end-to-end process. The company differentiates itself by offering a single integrated platform that covers the full used-car lifecycle—sourcing, remarketing, retail, and financing—across multiple brands in Europe. Its goal is to simplify and streamline used-car trading, making it efficient and stress-free for both buyers and sellers.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2012

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