Manager Data Operations

About the Role:

At PitchBook, we believe that the Data Operations team plays a vital role in setting us apart from our competitors. We take immense pride in providing top-quality data to our customers, while also being accountable, collaborative, and receptive to feedback. Our team members are highly engaged, detail-oriented, and always eager to learn and grow as our industry evolves.

Our reputation for excellence is a direct result of our deep commitment to building the world's best private market database, and we recognize the importance of investing in our team members from day one. That's why we offer specialized training and a mentorship program that is tailored specifically to the needs of the Data Operations team.

We value and celebrate the diverse perspectives, talents, and experiences of our team members and recognize the importance of building trust and strong cross-functional partnerships. If you're looking for a challenging and rewarding opportunity to take your career to new heights, we invite you to join us at PitchBook.

Primary Job Responsibilities:

• Foster department culture, champion diversity, equity, and inclusion across the department (5%)
• Lead recruiting and hiring efforts across APAC data operations teams, including phone screens and on-site interviews (2%)
• Accountable for the training and ramping success of new hires on the APAC data operations teams (2%)
• Maintain regular cadence of 1:1s with each direct report to recap performance, identify improvement opportunities, and support career development (8%)
• Accountable for creating quarterly competitive benchmarking documents on APAC datasets (2%)
• Develop expansive market knowledge of all players within the APAC data providers’ market (5%)
• Contribute and participate in bi-weekly Data Operations Leadership meetings to review department wide initiatives, people development, ELT updates, hiring, and data quality (5%)
• Develop and spearhead APAC teams’ vision and accountable for driving strategic initiatives related to those teams (30%)
• Accountable for performing quality assurance on production profiles across various APAC datasets (10%)
• Support the development, maintenance, documentation, and rollout of APAC research methodologies (10%)
• Accountable for running and highlighting operational success and challenges during standardized bi-weekly/monthly/quarterly business reviews around APAC data operations (3%)
• Support operational and dataset strategy through budgeting, forecasting, and staffing through collaboration with the director (3%)
• Collaborate with Sales, Customer Success, and Go-To-Market teams to prioritize enhancements, address data gaps, and support client needs (10%)
• Partner with Product and Engineering teams to enhance data collection tools, automation capabilities, and workflow efficiency (5%)
• ***15 days remote work flexibility for a whole year
• *** 6 direct reports: 4 Data Operations Leads & 2 Senior Data Operations Associate

Skills and Qualifications:

• This position requires a Bachelor’s degree in Finance, Economics, Data Science, or related field, or foreign equivalent and 5 years of related experience in financial data operations, investment research, or private markets intelligence in Data Operations related positions. In alternative, we accept a Master’s degree in Finance, Economics, Data Science, or related field, or foreign equivalent and 3 years of related experience in financial data operations, investment research, or private markets intelligence in Data Operations related positions
• This position also requires People management experience overseeing multi-regional teams. Experience with recruiting and team development. Experience leveraging SQL and/or Python to analyze operational data and improve workflow efficiency. Experience with BI tools (e.g. PowerBI) for root cause analysis and KPI tracking. Experience implementing automation or AI-enabled research tools. Experience with building and executing multi-year data expansion roadmaps. Experience with APAC private and public capital markets and regionalized research methodologies. Experience with interfacing with clients to support our Sales and Customer Success teams. Experience with financial markets or services, particularly private equity and venture capital. *** Will accept any suitable combination of education, training, and experience.*** Will accept any suitable combination of education, training, and experience
• Must possess unrestricted right to work in the U.S. in this position

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $209,144-$209,144
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

PitchBook is an equal opportunity employer.