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Island Hospitality Management

Manages upscale hotels across major brands

Dual Night Auditor

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeAustin, TX, USAIn-person

About the Job

Requirements

  • The employee must check guests in and out of the hotel.
  • The employee must process all payments according to established hotel requirements.
  • The employee must provide information and assistance to guests and vendors.
  • The employee must prepare necessary reports during each shift for the management team.
  • The employee must be able to identify and correct potential security problems, such as locking doors after hours.
  • The employee must be able to work alone and in stressful situations.
  • The employee must be readily available and approachable for guests while providing excellent guest service.
  • The employee must be able to stand, sit, or walk for extended periods.
  • Scheduling hours vary according to guest occupancy, season, staffing, and other factors; a specific number of weekly work hours is not guaranteed.

Responsibilities

  • Manage aspects of front desk operations and serve as a key point of reference for guests and vendors.

About the Company

Island Hospitality Management

Manages upscale hotels across major brands

Island Hospitality Management manages upscale extended-stay, select-service, and full-service hotels for owners across the United States, handling operations for brands like Marriott, Hilton, Hyatt, Starwood, and IHG. It improves profitability by enforcing strict P&L controls, standardized procedures, and careful cost and revenue management, while maintaining high guest service, cleanliness, and ambience. The company differentiates itself with an ownership mindset focused on growing top-line revenue without sacrificing net operating income, delivered through an entrepreneurial, performance-driven culture and large portfolio of over 160 hotels. Its goal is to maximize net operating income for owner-owners by balancing revenue growth with cost discipline and superior property standards.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Altamonte Springs, FL
Founded
Not listed

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