Integrated Technologies Consultant 2 - CareAware Device Integration

As an Integrated Technologies Consultant II, you will be responsible for providing consulting implementation services to clients throughout North America for our medical device connectivity products. These services include the integrated technology deployments of hardware, software, and clinical workflow consulting. As a member of the CareAware Device Integration team, you will be focused on collaboratively guiding clients with net new, add-on, and optimization deployment of integrated devices in various clinical settings. This includes integration of lab analyzers, anesthesia systems, patient monitoring, respiratory ventilators, and infusions pumps. You will support clients through regular project events, testing calls, status meetings, and conversion support. You will contribute to implementation best practices, troubleshoot device integration, assess risk, and mitigate findings throughout client engagements in partnership with engagement management.

Duties and responsibilities include, but not limited to:

• Perform onsite and remote implementation of CareAware Device Integration products

• Facilitate technical discovery and provide technical expertise based on the client specific environment

• Conduct technical training with appropriate client resources such as Clinica Informatics, IT, Lab Analysts, and Biomed, onsite or remotely

• Adhere and contribute to established processes, methodologies, best practices for technical implementation, and documentation

• Advise on Device Integration deployment strategies, including interdependencies and design impacts

• Engage in client support outside of standard business hours as needed

• Establish client relationships and maintain a high level of client satisfaction

• Manage effective client communication and planning across multi-product deployments

• Manage multiple work assignments to meet utilization targets

• Effectively maintain knowledge of CareAware Device Integration products and services

• Escalate issues to engineering and support management as appropriate

• Provide coached and guidance to internal stakeholders in areas of product experience

Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $25.48 to $63.65 per hour; from: $53,000 to $132,400 per annum. May be eligible for bonus and equity.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Basic Qualifications:

At least 6 total years of combined higher education and related work experience implementing software products in healthcare/technology environments. Bachelor’s degree in Information Technology, Healthcare Business or Science, Computer Science, Computer Engineering, Biomedical Engineering, or a related field of study or relevant, equivalent work experience.

Preferred Qualifications:

• Experience with medical devices such as anesthesia carts, physiological monitors, ventilators, infusion pumps, and/or laboratory analyzers

• Understanding of clinical workflows in areas of healthcare facilities such as ED, ICU, Med Surg, Laboratory, and Perioperative units

• 1 year of technical troubleshooting and problem solving

• 1 year experience of Linux platform knowledge or other related technologies

• 1 year experience of SQL, relational databases, or other query-based languages

• 1 year experience with application of basic networking principles (DNS, TCP Connections)

• Knowledge or CareAware architecture

• Strong oral and written communication skills, including a high level of comfort interacting with internal and external stakeholders up to mid-level management

Expectations:

• Willing to travel up to 80% as needed

• Willing to work additional or irregular hours as needed and allowed by local regulations

• Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

• Perform other responsibilities as assigned