Public Area Attendant

Overview

Public Area Attendant keeps all lobby and public area facilities such as lobby and casino restrooms, gaming floor and machines, business center, gym, front Office, Valet/ Bell, guest elevators, lobby lounge, casino and employee back of house areas, in neat and clean conditions.  This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Cleans and maintains all lobbies and public restrooms.
• Sweeps and mops carpets, lobby entrance.
• Cleans Fitness Center.
• Remove trash from trash receptacles
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Vacuums and polishes elevators.
• Keeps the front of the hotel free from trash.
• Polishes the lobby floor during night.
• Keeps the Back area of Front desk neat and clean.
• Ready to do any other work assigned by the supervisor time to time.
• Keeps all public areas neat, vacuumed and dusted.
• Clean and maintain lights.
• Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free. 
• Removes all trash from areas. 
• Periodically checks all restrooms / washrooms.
• Restocks all supplies including toilet paper, soap and hand towels in the lobby wash rooms.
• Makes sure all surfaces are clean and tidy.
• Arrange all cushions properly on lobby sofa.
• Responds to guest requests and inquiries while in the lobby or casino area
• Assist guest with their questions and direct them to the areas they want to go.
• Take care of all cleaning equipment used in lobby.
• Vacuums guest elevators and landings.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required

• Work in an environment that is subjected to varying levels of heat and noise, the severity of which depends upon customer volume.

• Able to work independently.
• Manage multiple priorities.
• Communicate effectively with customers as well as all levels of employees
• Carry heavy loads around the department.
• Ability to organize/prioritize work, meet deadlines, work with minimal supervision/multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another.
• Communicate effectively with co-workers and management.     
• Work in cramped quarters.
• Work in an environment where it is wet and humid.

• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• Minimum age requirement is 21.

EDUCATION and/or EXPERIENCE:

Willing to train.

MATHEMATICAL SKILLS:

Basic math skills.

Language Skills:

Must be able to speak and understand English.

PHYSICAL DEMANDS:

• Ability to move throughout the property (standing, walking, kneeling, and bending) for extended periods of time.
• Ability to stand for extended periods of time.
• Ability to express or exchange ideas verbally and perceive sound by ear.
• Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Constantly walking up to distances of 500 ft. during shift.
• Frequently stooping, reaching.

WORK ENVIRONMENT:

• Work performed indoors in a climate-controlled environment. There are occasional hot and cold temperature changes.
• While performing the duties of this job, the employee is regularly exposed to a smoke-filled environment.
• Work with others in close spaces.
• Moderate to high noise levels.
• Walk/stand on tile/mats/carpet/cement.

Pay Range

USD $15.00 - USD $15.00 /Hr.
Tipped Position

This position does not earn tips
Benefits

What we offer you: 

• Multiple benefit plans to suit your needs 

• Paid Time Off 

• 401K 

• Opportunities for advancement 

• Positive and respectful work environment where diversity is valued 

• Generous employee discounts on dining, retail, amusements, and hotels 

• Community volunteer opportunities 

Disclaimer:  The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job.  For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. 

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