Customer Service Engineer
Ralliant
Customer Service Engineer
Ralliant
Owns and develops precision tech portfolios
The role is primarily responsible for calibration and repair - related activities performed within the service center. Occasional business travel may be required depending on customer needs.
The position requires a Japanese high school–level understanding of physics (electrical), basic English skills mainly for reading and writing, familiarity with common office applications (Microsoft Outlook, Word, Excel, PowerPoint), and the ability to use standard hand tools.
The ideal candidate has strong curiosity about devices, equipment, or mechanisms and enjoys learning how things work. Interest or hands-on experience in repairing, maintaining, or modifying consumer electronics, appliances, vehicles, bicycles, or similar items is highly valued. We are looking for a flexible individual who is willing to learn a broad range of skills and grow through foundational training based on the Ralliant Way.
Ralliant builds and manages a portfolio of precision technologies used in high-stakes fields like life-saving medical equipment and defense systems. Its products rely on high-precision engineering backed by the Ralliant Business System (RBS), a proprietary method that eliminates waste, strengthens capabilities, and focuses resources to speed up innovation and optimize operations. The company grows by investing in research and development while expanding its commercial reach, operating as a holding or parent that acquires and develops technologies to improve performance and efficiency for customers and shareholders. Compared with competitors, Ralliant differentiates itself through its portfolio-based approach, its formal optimization framework (RBS), and its emphasis on supplier relations and operational efficiency in critical markets. Its goal is to deliver value by delivering higher performance and more efficient solutions to its customers and investors.
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