Marriott International

Manages and franchises hotels around the world

House Attendant

Janitorial ServicesConfirmed live in the last 24 hours

Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

At least 1 year of related work experience.
No high school diploma or GED equivalent is required.
No supervisory experience is required.
No license or certification is required.
Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance and heavier objects with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces and move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Ability to follow safety and security policies and procedures, report maintenance problems, safety hazards, accidents, or injuries, complete safety training and certifications, and properly store flammable materials.
Ability to maintain a clean and professional uniform and personal appearance, and maintain confidentiality of proprietary information.
Ability to welcome and acknowledge residence owners according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank residence owners with genuine appreciation.
Ability to communicate clearly and professionally with others and support the team in reaching common goals.

Responsibilities

Deliver newspapers to residence owners, tenants, and guests on the overnight shift; security staff make deliveries when the house attendant has a different schedule.
Deliver packages, laundry, dry-cleaning, and other items to residence owners, tenants, and guests.
Man the service elevator as required.
Transport luggage and groceries to and from units and other areas.
Perform and document periodic inspections of the building and grounds for safety issues, physical appearance, and maintenance conditions.
Remove trash from each residence floor and the compactor rooms to the loading dock, and comply with recycling mandates.
Maintain inventory of supplies and materials and balance stock levels to meet demand.
Perform and adhere to prescribed scheduled service routines for assigned areas or items.
Maintain the overall appearance and prescribed maintenance of lobbies, vestibules and corridors; stairwells and landings; elevator cabs; interior service and common areas; exterior walkways, drive-through area, loading and storage areas; landscaped grounds; waste removal and storage areas; windows; and other building common areas.
Post caution signs to limit traffic when necessary.
Contact other departments directly for urgent repairs.
Respond promptly to requests from residence owners, guests, and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Maintain daily, weekly, monthly, and quarterly checklists and present them to the management office regularly.
Perform emergency response service actions when requested by management, including snow and ice removal, plumbing, and fire-incident follow-up.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Deliver newspapers (Security delivers if house attendant has a different schedule) to the Residences owner/tenants and guests on the overnight shift. Deliver packages, laundry, dry-cleaning etc. to the Residences owner/tenants and guests. Man the service elevator as required. Transport luggage and groceries to and from units and other areas. Perform and document periodic inspections of the building and grounds for safety issues, physical appearance and maintenance conditions. Remove trash from each Residences floor and the compactor rooms to the loading dock. Comply with all recycling mandates. Maintain inventory of supplies, and materials and balance so that inventory levels meet demand levels. Perform and adhere to the prescribed scheduled service routines for the areas or items assigned to you. Maintain the overall appearance and prescribed maintenance for the following areas that include, but is not limited to: Lobbies, Vestibules and Corridors; Stairwells and Landings; Elevator Cabs; Interior Service and Common Areas; Exterior Walkways, Drive Through Area, Loading and Storage areas; Landscape Grounds Maintenance; Waste removal/storage areas; Windows and any other common areas in the Building. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from Residences owner /guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Maintain the daily/weekly/monthly and quarterly checklist and present to the Management office on a regular basis. Perform emergency response service actions (e.g. snow and ice removal, plumbing, fire incidences follow-up) when requested by management.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all Residence owners according to company standards; anticipate and address Residences owner ‘s service needs; assist individuals with disabilities; thank Residences owner with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Adhere to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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