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Workana

Freelancer marketplace connecting clients with professionals

Bilingual Assistant

Administrative SupportConfirmed live in the last 24 hours
Part-timeRemote in USANo salary listed

About the Job

Requirements

  • Advanced or bilingual English proficiency, spoken and written.
  • Availability to work in alignment with United States time zones.
  • Own computer, stable internet connection, quiet workspace, and a suitable environment for client calls.

Responsibilities

  • Answer telephone calls in English professionally and courteously.
  • Provide customer support and resolve client inquiries.
  • Manage and organize the email inbox.
  • Make follow-up calls to current clients.
  • Contact prospective clients and conduct business prospecting.
  • Identify new sales opportunities and follow up with leads.
  • Maintain organized company information, documentation, and records.
  • Manage calendars, meetings, and pending tasks.
  • Support projects and administrative needs.
  • Provide basic support for sales and marketing activities.
  • Learn new processes and progressively assume additional responsibilities based on business needs.

Desired Qualifications

  • Previous experience in customer service, administration, sales, or commercial support.
  • Experience making sales or customer-service calls in English.

About the Company

Workana

Freelancer marketplace connecting clients with professionals

Workana connects businesses with independent professionals in Latin America through a freelancer marketplace. Clients post projects and hire talent across fields like IT, design, marketing, and admin support, while freelancers create profiles, showcase skills, and bid on opportunities. The platform earns commissions on completed projects and uses an escrow system to securely hold client payments until the work is finished to the client's satisfaction. It differentiates itself by focusing on the Latin American market, using freelancer rankings and tiers, and growing through regional expansion and partnerships to simplify hiring remote talent with secure transactions.

Company size
5,001-10,000
Company stage
Series C
Total funding
$15.8M
Headquarters
Buenos Aires, Argentina
Founded
2012

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