Security Technician

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Security Technician will be responsible for managing all Comcast Corporate HQ - security technology programs. This includes responding to daily service tickets, overseeing security installation projects, and supporting all physical security hardware and software platforms as applicable. This role will ensure physical security standards and work processes are efficient and consistent in their daily application. The Security Technician will also be required to coordinate complex and multi-disciplined enterprise technology initiatives from design to implementation.

The Comcast Corporate HQ Security Team is looking for a highly skilled professional in the area of physical security technology. The ideal candidate must be a team player, highly motivated, and have the ability to work in a fast / rapidly changing environment.

Job Description

Core Responsibilities

• Trouble-shoot and resolve issues with the physical security software & hardware at assigned Corp HQ locations.
• Oversee all physical security projects at assigned Corp HQ locations from project start to finish. This includes completing site walk throughs with the security manager, drafting the security design and comprehensive scopes of work, procuring quotes, and working with the vendor, project managers, general contractors, and key business partners until final commissioning.
• Work with program manager(s) to meet project milestones, provide timely updates, help in identifying solutions, and reduce risks for the successful implementation of enterprise technology solutions.
• Partner closely with the Campus Operations on all security technology projects and break / outages. 
• Provide security personnel training in the use of video management and access control systems as applicable.
• Deliver on strategic roadmap initiatives as designated by leadership.
• Coordinate timely updates on the status of security projects and break / fixes.
• Responsible for systems associated with physical badge credentials, access management, and access control platforms including deployment, operations, and maintenance.
• Manage and supervise third party security integrators and venders as projects / scope of works demand.
• Work with the information technology department to help obtain IP addresses, assign ports, and troubleshoot any issues with new or existing physical security IP based devices.
• Make recommendations to the security operations team on emerging technologies and/or optimal solutions that have not yet been put in place.  
• Obtain and maintain system certifications to keep certifications current.
• Regular, consistent and punctual attendance. Must be able to support off-hour emergencies or urgent issues.
• Other duties and responsibilities as assigned.

Skill and Abilities

• Strong oral and written communication skills, particularly with highly technical engineering teams.
• Read and understand plans and specifications/blueprints and lay out jobsites.
• Can demonstrate a strong technical knowledge of the design, programming, and troubleshooting of the following security technologies and platforms: Access Control Systems, IP-based video management systems, intrusion detection systems, access control / video servers, and HID badging technologies.

Preferred Certifications or Working Knowledge in the Following Security Technologies and Platforms

• AMAG
• Genetec Security Desk
• AXIS Device Manager System
• Veocci
• iOffice
• Key Management systems
• HID Badging Solutions
• HID SAFE

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Physical Security Systems, Technical Security, Technical Troubleshooting

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor’s DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

2-5 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.