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Full-Time

AI training and enablement

Confirmed live in the last 24 hours

Writer

Writer

501-1,000 employees

AI platform for business process optimization

AI & Machine Learning
Enterprise Software

Junior

New York, NY, USA

Category
Customer Education & Training
Customer Success & Support
Required Skills
Communications
Requirements
  • Proven experience as a trainer, educator, or a similar role, preferably in a tech or software company
  • Excellent presentation and communication skills, with the ability to convey information clearly, and persuasively
  • Ability to develop training materials and curricula tailored to different learning styles and objectives
  • Proactive communication and organizational skills
  • You're passionate about teaching and have a knack for making complex subjects easily understandable
  • You thrive in a dynamic environment and are comfortable with adapting to the evolving needs of a diverse user base
  • You have excellent interpersonal skills and are adept at fostering engaging and productive interactions during training sessions
  • You love to travel for work
  • A natural affinity to our values of Connect, challenge, own
  • A connection to our mission of Great writing for everyone
Responsibilities
  • Conduct engaging and informative training sessions for administrators, focusing on platform management, user access control, and analytics
  • Guide brand owners on how to effectively use and customize the Writer’s style guide to maintain consistency and quality in their content
  • Lead comprehensive workshops for end-users, teaching them how to navigate the platform, use various features, and optimize their workflows
  • Continuously improve training materials and presentations based on user feedback and updates in our software
  • Gather and analyze feedback from training participants to enhance the learning experience and adjust training strategies accordingly
  • Monitor and report on the effectiveness of training sessions, aiming to meet or exceed satisfaction and usability targets

Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.

Company Stage

Series B

Total Funding

$126M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

116%

1 year growth

430%

2 year growth

1010%
Simplify Jobs

Simplify's Take

What believers are saying

  • Writer.com's continuous innovation, such as the launch of Palmyra-Vision, positions it as a leader in enterprise AI solutions.
  • The company's strategic partnerships and high-profile clients, including Vanguard, Intuit, and Accenture, reflect strong market trust and potential for growth.
  • CEO May Habib's recognition as a Young Global Leader by the World Economic Forum highlights the company's leadership and influence in the AI industry.

What critics are saying

  • The rapid pace of AI advancements requires Writer.com to continuously innovate to stay ahead of competitors.
  • The complexity of integrating AI into diverse business processes may pose challenges in scalability and client-specific customization.

What makes Writer unique

  • Writer.com offers a secure, enterprise-grade AI platform with proprietary LLMs, Palmyra, which ensures data privacy and control, unlike many competitors who use client data for training.
  • The company's focus on integrating AI into all business processes, including generating text from images and multimodal AI capabilities, sets it apart from other AI providers.
  • Writer.com's ability to analyze up to 10 million words of company-specific information with advanced RAG technology provides a significant edge in data processing and customization.