Mobile Glass Technician

Company:Driven Brands

Driven Brands is North America's largest automotive services company with a portfolio of iconic brands including Take 5 Oil Change®, Meineke Car Care Centers®, Maaco®, 1-800-Radiator & A/C®, Auto Glass Now®, and CARSTAR®. Our vision is to fuel the pursuit with the simplest, most convenient, and most reliable car care experience.

Headquartered in Charlotte, NC, Driven Brands is more than a workplace. We're a launchpad — for careers, for dreams, and for people driven to do great things.

Every day, we fuel the pursuit — for our customers chasing life's moments, for our franchisees building lasting legacies, and for each other as we grow, lead, and succeed together.

Performance matters. We take pride in it. We own it. We show up for one another and for our communities.

Because at Driven Brands, we're not just fixing cars. We're building futures, unlocking potential, and fueling what's possible — together.

JOB DESCRIPTION:

Company Information

Uniban Canada, a part of the Driven Brands family of automotive aftermarket franchise brands, is a leading technology-based provider of automotive glass repair, replacement and ADAS calibration services for vehicle owners, fleets and insurance carriers. Founded in 1977, Uniban Canada also offers technology-enabled glass claims management services for insurance carriers.

Uniban Canada today has the largest network of installers with more than 320 service centres and 300 mobile units. Our network of franchises, banners, and authorized agents is connected by the corporate objectives and the shared values of customer satisfaction and superior customer experience.

Job Description 

The Mobile Glass Technician will be responsible for Installing windshields and auto glass in our shop or from a mobile operation unit. 

What you’ll be doing: 

• Install windshields and auto glass in our shop or from a mobile operation unit.

• Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc.

• Repair chips and other glass damage.

• Interact with customers to ensure customer satisfaction with a job well done.

• Process payments from mobile customers.

• Maintain a professional appearance and positive attitude.

• Maintain cleanliness of work environment.

• Performs a variety of maintenance and technical support on installed products and equipment.

• Troubleshoots, diagnoses, and resolves malfunctions of a moderately complex nature.

• Determines when products should be upgraded or replaced.

• Communicates information that requires some explanation or interpretation.

Requirements: 

• 1+ Year(s) of automotive glass installation experience.

• Must have a valid driver’s license.

• Must be able to maneuver around vehicles to position yourself safely during installations.

• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning.

• Capable of working any day of the week including Sundays and work in hot/cold weather conditions.

• Must be able to lift up to fifty (50) pounds.

• Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system.

• Exceptional customer service skills.

• Attention to detail.

• Ability to communicate clearly and effectively with customers and team members

• Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals.

• Motivated self-starter who is willing to work independently and with teams.

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