Orlando Health

Not-for-profit healthcare system serving the Southeast

Unit Secretary - Emergency Department

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeSt. Petersburg, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Keyboarding skills and knowledge of Microsoft Word and Excel are required.
Knowledge of medical terminology or Health Unit Coordinator Certification is required.
No prior experience is required.

Responsibilities

Act as a receptionist on the unit by greeting and directing visitors, personnel, and others in a courteous and informative manner.
Transcribe physicians’ orders promptly, accurately, and completely according to policy and procedure.
Communicate consultation requests to physicians or therapists promptly and accurately.
Perform data entry and assemble, compile, and break down medical records.
Prepare and copy designated medical records or information for transfer to other facilities.
Answer phone calls, route callers, assist with pages, take messages, and provide routine information to callers.
Answer patient call lights in person or via intercom, fulfill requests, or refer them promptly to the appropriate person.
Work under the direction of the charge nurse.
Assist in making appointments for patients.
Use office and departmental equipment.
Submit work orders for housekeeping, maintenance, biomedical, or other needs.
Collaborate interdepartmentally to promote and provide a safe environment.
Use compassion to create a therapeutic environment.
Transport and deliver items, equipment, and medications throughout the facility, excluding controlled substances and IV chemotherapy drugs.
Maintain pre-established par levels of unit office supplies and assist with stocking unit and office supplies.
Monitor time and attendance through Kronos or the applicable timekeeping system.
Prioritize workload to manage multiple priorities.
Ensure compliance with regulatory standards, including federal, state, local, and The Joint Commission requirements.
Maintain regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other applicable federal, state, and local standards.
Maintain compliance with Orlando Health policies and procedures.
Maintain a clean, safe, and organized unit.

Position Summary

Responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Responsibilities

Essential Functions

Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
Communicates consultation requests to physicians or therapists promptly and accurately.
Performs data entry and assembles, compiles, and breaks down medical records.
Prepare/copy designated medical record/ information for transfer to other facilities.
Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
Communicate effectively in all interactions.
Works under the direction of the charge nurse.
Assists in making appointments for patients.
Working knowledge of office/departmental equipment.
Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
Collaborate in partnership interdepartmentally to promote and provide a safe environment.
Utilize compassion to create a therapeutic environment.
Possesses excellent interpersonal skills and ability to work in a team environment.
Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
May have limited access to areas storing medications.
Maintains pre-established par levels of all unit office supplies.
Assists in the stocking of both unit and office supplies.
Monitor time and attendance through Kronos (or timekeeping system).
Prioritizes workload to manage multiple priorities.
Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Maintains a clean, safe and organized unit.

Qualifications

Education/Training

High School diploma or equivalent.
Keyboarding skills and knowledge of Microsoft Word and Excel.
Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Licensure/Certification

None.

Experience

None.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size: Not listed
Company stage: Not listed
Total funding: $251.7M
Headquarters: Orlando, FL
Founded: 1918

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