Application Engineering Lead

About ITT:

ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. 

Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran+Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

• To supervise the Application Engineer team at the Cairo office, Egypt.
• Distribute workload in the department to ensure due dates are met and manage day-to-day activities through KPIs.
• Prepare quotes (low to highly complex) on time and with minimal supervision
• Enter orders in a timely and clean manner and support other AE’s for the same
• Support customers, Reps and ASM’s throughout the “quote to order” execution cycle
• Understand customer needs and market level
• Coordinate all players to achieve the target date and receive correct information
• Communicate with respective region SE’s & ASM’s in order to define priorities
• Support SE’s & ASM’s face to customer on technical and commercial discussions
• Train region of responsibility AE’s in order to give them all skills to quote more and more difficult projects
• Control of offers done by the respective responsibility region AE team

Essential Responsibilities

• Report to Tendering Director – EMEA for the purpose of developing a superior staff of Application Engineers who are committed to supporting the Region of responsibility efforts for growth.
• Review with ASM’s all RFQ’s for / from region, prioritize and distribute workload to the team and alternative sources if required
• Decide in cooperation with respective ASM’s and CSM which jobs will be quoted, in implementation of the selective biding strategy.
• Handle personally key highly complex jobs with no supervision
• Support Application Engineers and Sales Engineers in offering the optimized solution, internal/external
• training, product development opportunities or cross functional assistance.
• Assist Application Engineers and Region Sales Engineers in setting the optimal bid strategy, reviewing specifications or replying to technical questionnaires.
• Skillful use of market and competitor knowledge to optimize closing chances
• Implement company programs and policies concerning sales issues
• Assist in all ways and manners to resolve customer problems and issues.
• Assist region Application Engineers and Sales Engineers with issues relating to orders.
• Support all formal training programs and exercises as required
• Constantly seek ways for internal processes improvement, including creation of new processes, if needed.
• Develop strong relationships with customers and within the organization to facilitate problem solving and issue resolution.
• Manage a clean order process for all orders in the respective region
• Work with all sub-vendors.
• Lead by example to develop a strong culture around quality and customer service.
• Support Exhibition at trade fairs and customer visits, as needed.

Position Requirements

Education:

B.Sc. In Engineering.

Experience:

• 12 years of experience in rotating equipment industry with solid knowledge in centrifugal pump application engineering (design principle, hydraulics, materials, sealing systems, drivers and other auxiliaries) with at least 5 years in managerial role with team leadership responsibilities such as recruiting, mentoring, training and KPIs management..etc.
• Comprehensive understanding of tendering process and proven record of handling technical complex/high value tenders for EPCs, OEMs, or major EUs.
• Mastering related industrial standards, such as API610, API682, ISO 5199, ANSI B73…etc.
• Solid experience in major EMEA regional EPCs and End Users specifications such as Shell, Aramco, ADNOC,
• Saipem, Technip, Tecnicas Reunidas, ENPPI…etc.
• Strong commercial acumen, including bid strategy, risk review and negotiation support.
• Demonstrated success in building customer relationships at senior levels.

Skills/Knowledge:

• Fluent in English (other language plus)
• Team Oriented
• Strong PC Skills with Windows and Office Programs
• Self -Starter
• Ability to establish relationships with Customer base
• Excellent Communication and Timing Skills.