V

Vinfen

Health and human services for disabilities

Residential Counselor - Brain Injury

Part-TimeDeadline 7/15/27
$21.27/hr
Entry
Haverhill, MA, USA
In Person
Social & Community ServicesResidential & Direct Support

About the job

Requirements
  • A high school diploma or equivalent is required.
  • A valid driver's license must be presented at employment. Incumbents must be at least 21 years old, have held a valid US driver's license for at least one year, maintain adequate insurance when using a personal vehicle, maintain a safe driving record, and pass a driver's screening background check.
  • Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb, lift at least 25 pounds using proper lifting techniques or a two-person lift, operate a computer and office equipment, sit, reach, climb stairs, maneuver through narrow spaces, assist clients with activities of daily living, and communicate with clients, staff, and external representatives; vision abilities include close, distance, color, peripheral, and depth perception and adjusting focus.
  • CPR and First Aid are required within two weeks of hire; MAP within 150 days; PBS Tier 1 within 150 days; and Safety Care within 90 days.
  • Knowledge and use of advocacy techniques, communication styles, empowerment and self-advocacy techniques, participatory planning techniques, physical personal management skills, household management skills, and crisis intervention techniques.
  • Sensitivity to cultural, religious, racial, disability, and gender issues; participatory, collaborative, and teaching skills; ability to work independently and as part of an interdisciplinary team, adapt communication to varied individuals, work professionally and confidentially, learn and practice new skills, perform consistently, and communicate effectively orally and in writing.
Responsibilities
  • Support individuals in the home to become integrated into their communities, develop and maintain friendships, and access community-based support and resources.
  • Plan recreational and social activities that promote social inclusion and emotional well-being.
  • Support individuals' choices, self-advocacy, participation in decisions, and direction of their supports and lives.
  • Support access to assistive technology and adaptive equipment for communication, community access, and independent living.
  • Support individuals in securing, maintaining, and growing work, volunteer, and other community engagement opportunities.
  • Encourage and support individuals and their families in maintaining partnerships with staff and other interested parties.
  • Provide training and support, including rehabilitative and behavioral interventions and monitoring, fire and safety regulations, appointment scheduling, money management, activities of daily living, grocery shopping, meal planning and cooking, household chores, and use of community resources.
  • Perform hands-on tasks as needed to implement support plans and provide transportation as necessary.
  • Assess individuals' physical and emotional status and report changes to a supervisor; monitor individual funds as needed.
  • Maintain records, collect behavior and academic data, maintain progress notes, and document incidents, programs, and routine activities in communication logs.
  • Procure, store, administer, document, and dispose of medication in accordance with MAP requirements, funding-source regulations, and company policy.
  • Communicate with and provide information to program nurses, case managers, Visiting Nurses Association staff, and other interested parties.
  • Participate in mandated training and staff meetings and comply with internal and external regulatory policies, procedures, and standards.
  • Maintain home safety and upkeep, including housekeeping, snow shoveling, and trash removal; comply with corporate and divisional policies, safe work practices, workers' compensation, universal precautions, and exposure control.
  • Complete paperwork and logs, including communication logs, community membership logs, and activity schedules; provide shift coverage in other homes or programs as assigned.
  • Serve as a human rights advocate, provide physical intervention or First Aid in behavioral or medical emergencies, and report to the Disabled Persons Protection Commission.
  • Assist in developing, implementing, and documenting treatment, including ISP/PSTPs and clinical programs.
  • Perform other related duties as required.
Desired Qualifications
  • Candidates with one or more years of experience and/or training in a related function will be given preference.
  • May be asked to obtain Certified Brain Injury Specialist (CBIS) certification.
  • Learn or master advocacy techniques, empowerment and self-advocacy techniques, promoting family partnerships and social inclusion that supports individual choices, implementing PBS treatment programs, participatory planning techniques, physical personal management skills, and crisis intervention techniques.

About the company

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify's Take

What believers are saying

  • Vinfen added Melissa Shannon as vice president of policy and strategy on August 11, 2026.
  • Gateway Arts raised more than $120,000 in July 2026, strengthening donor-backed programs.
  • The Lowell Restoration Center gives Vinfen a visible, state-backed crisis-care platform through 2028.

What critics are saying

  • Massachusetts staffing shortages hit direct care roles; Vinfen faced layoffs or unpaid leave in 2026.
  • DMH contract dependence creates budget risk; the Lowell extension added only about $250,000.
  • The Commonwealth’s 2026 Skyline Drive case shows Vinfen’s landlord and placement ecosystem faces legal scrutiny.

What makes Vinfen unique

  • Vinfen operates Massachusetts and Connecticut community behavioral health, disability, and brain-injury services.
  • Restoration Center of Greater Lowell opened March 31, 2026 as 24/7 crisis diversion.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts