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Guzman y Gomez

Runs Mexican restaurants serving made-to-order meals

Barista

Full-Time
No salary listed
Mid
Mount Annan, Australia
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • At least 1 year of barista experience.
  • Strong communication skills and a friendly demeanor.
  • Ability to work in a fast-paced, team-oriented environment.
  • Availability to start early mornings during the week; the position is not suitable for people still at school.
  • A proactive attitude with a willingness to learn and take on diverse tasks.
Responsibilities
  • Calibrate the espresso machine and grinder throughout the day to maintain consistent flavour and extraction quality.
  • Steam and texture milk to the correct temperature and consistency for each drink.
  • Deliver fast, friendly, and knowledgeable customer service in a high-volume environment.
  • Maintain cleanliness and hygiene standards across all workstations and equipment.
  • Support general restaurant operations such as order taking, food preparation, restocking, and cleaning.
  • Follow GYG’s recipes, portion standards, and food safety procedures.

About the company

Guzman y Gomez runs quick-service restaurants serving made-to-order Mexican-inspired food to guests across Australia, Singapore and Japan. Its menu includes burritos, tacos and nachos assembled with a choice of fillings, alongside breakfast meals and smaller portions. Customers eat in restaurants or order through drive-throughs, takeaway counters and the GYG app, which links purchases to its rewards program. GYG publishes ingredient details and says its food excludes added preservatives, colours, artificial flavours and unacceptable additives; restaurant sales and franchise royalties support the business. Founded in Sydney in 2006, the company is headquartered in Surry Hills, New South Wales, Australia.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Surry Hills, Australia

Founded

2006

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Simplify's Take

What believers are saying

  • The restaurant network is selling more: GYG's August 2026 results report 17.9% network-sales growth.
  • Applicants have several entry paths: GYG lists crew-to-management roles and Hola Central jobs in finance, technology and operations.
  • Staff recognition has a shared channel: GYG reports 90% Workvivo activation and over 100 weekly nominations connecting crews with headquarters.

What critics are saying

  • U.S. opportunities ended with an exit: August 2026 reporting confirmed GYG's withdrawal and A$67.3 million in FY26 discontinued-operations losses.
  • Restaurant hiring is partly decentralized: GYG's franchisees employ their own crews and manage day-to-day staffing.
  • Supply-chain labor risks differ: November 2025's assessment rated protein sourcing elevated, packaging moderate-to-high, with potential risks in uniforms and construction.

What makes Guzman y Gomez unique

  • GYG claims a chicken-sourcing distinction: its prospectus describes exclusively fresh, free-range chicken as unique among Australian quick-service market leaders.
  • Kitchens use an in-house system: GYG designed its operating platform and stickers to coordinate made-to-order meal preparation.
  • Franchise preparation starts early: GYG trains operators 9-12 months before opening, with dedicated opening teams and culinary and operations coaches.

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